Enabling Bridged Extensions | 89 |
Calls to a bridged extension that are not answered always follow the call coverage point configured for the primary phone, or, if call forwarding is enabled, the appropriate call forward setting for the primary phone.
Topics in this section describe how bridged calls are handled when certain VCX features are invoked by the primary phone user, the secondary phone user, or both users.
Do Not Disturb and Bridged Line Calls
If the primary phone enables Do Not Disturb and a call rings on a secondary phone, there is no call indication on the primary
■If the primary phone enables Do Not Disturb, a call goes directly to the primary phone’s call coverage point if:
■All secondary phones have enabled Do Not Disturb
■No secondary phone is available
■If the primary phone enables Do Not Disturb and no secondary phone answers the call, the call goes to the primary phone’s Call Forward destination when the Call Forward - Ring No Answer ring timeout value is reached.
■If a secondary phone enables Do Not Disturb and other secondary phones are available (or the primary phone is available), the call rings on one of the other phones.
■If a secondary phone enables Do Not Disturb and no other secondary phones are available, the call rings on the primary and there is no indication of the call on the secondary phone.
■If the primary does not answer, the call goes to the primary phone’s Call Forward destination when the Call Forward - Ring No Answer ring timeout value is reached.
■If the primary does answer or put on hold, the secondary phone does indicate call status.
If neither the primary phone or the secondary phones have Do Not Disturb enabled, a call rings on both phones.
■If the primary phone user presses the DND button while the call is ringing, it stops ringing but continues to ring on the secondary. If the secondary does not answer, the call goes to the primary phone’s Call