3Com VCX V7000 IP manual Transferring a Call, To Another User’s, Call Waiting, Speed Dialing

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58CHAPTER 5: STANDARD FEATURES

	To disable this feature, repeat steps 1 through 3.

Transferring a Call	You can transfer a connected call directly to another subscriber’s voice
to Another User’s	mail rather than that subscriber’s phone extension. The subscriber can be
Voice Mail	located locally or at a remote site.

To transfer a call to another subscriber’s voice mail:

1Press the Features soft button + 441.

The Display Panel shows the following prompt:

Transfer VMail Number:

2Enter the extension of the subscriber whose mailbox will receive the call.

The caller hears the mailbox greeting of the target subscriber but the subscriber’s phone does not ring.

Call Waiting	The Call Waiting feature provides a “beep” on your current call to let you
	know that another call has arrived on another access line.

1When you hear the “beep”, press the Hold button to put the current call on hold.

2Press the Access button for the incoming call.

3To toggle between the two calls, put the current call on hold and then press the Access button for the call you want.

Speed Dialing	This section describes the following types of speed dialing:
	■ One-Touch Speed Dials — With this type of speed dialing, a
	telephone number (internal or external) is mapped to a dedicated
	Access button on your phone. Pressing the button dials the call.
	■ Personal Speed Dials — With this type of speed dialing, you map a
	number (internal or external) to a feature code value. To use a
	personal speed dial, you press the Feature button and enter the
	appropriate feature code.
	Feature code 601 plus 1 through 9 inclusive, are available, which
	allows you to create up to 9 personal speed dials. Personal speed dials
	allow speed dialing on phones that do not have Access buttons.
	Personal speed dials are available on all VCX telephone models.

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Contents VCX Manager’s Telephone Guide 3Com Corporation 350 Campus Drive Marlborough, MA Contents Feature Codes Using the VCX User Interface Index About this Guide Conventions List conventions that are used throughout this guide IconsThese 3Com documents contain additional information about RelatedDocumentation Convergence Application SuiteExample Part Number 900-0326-01 Rev ADGetting Started VCX Telephone OverviewMailbox Setup Initial VoiceOptions ConfigurationAdditional Information Sources VCX V7000 MANAGER’S Controls Telephone ButtonsManager’s Telephone Telephone Buttons and Controls Handset Telephone Access ButtonsAdministrator for more information Personal Speed Dial 1 See Speed DialingStatus Lights for Feature OptionsStatus, as shown in Table Eatures Softtbutton Version Displays the current phone software version Contrast Scroll to User Configuration and press SelectDisplay Panel Press Select to choose Set ContrastVCX V7000 MANAGER’S Telephone Model Basic Telephone Operation Telephone Password to your phoneLogging In to Your CallsThen Enter Password Second Call On a call Making Internal Calls To dial an internal callUsing Unique Extensions Using Site Codes Same local networkTelephone Display UsingTerminating Calls PanelUsing the Telephone Display Panel Controlling VolumeRinger, handset, or speaker Using the Hands Free Feature Putting a Call On HoldWhile on a Call Calls Transferring a Call to Another User’s Voice MailMapped Button Method Muting Calls Serial Transfer Feature Code MethodMute Ringer Ringer is now muted Activating Do Not Disturb Basic Telephone Operation Feature Codes Methods Press the Features soft button Feature CodeFeature Codes Forwarding and specify a destination numberFeature Codes See Activating Do Not Disturb See Silent Monitor and Barge Transfer See Controlling the Volume Feature Codes Standard Features Standard Features Using the Telephone User Interface Conference Call Setting up aUsing the VCX User Interface Way callingExtension Another Phone When you forward incoming calls to your voice mailbox Voice MailCall Waiting Transferring a CallTo Another User’s Speed DialingSpeed Dialing Press the speed dial Access button you want to configure Press 3 to access the Speed Dial menuPress Feature + 410 + Speed Dial menuFeature + 601 + Access button601*2 You can use the TUI on your phone to specify Where you want your call to be forwardedCall Forwarding Condition that results in the system forwarding a callScroll to Call Forward Busy Scroll to Call Forward No AnswerPress the Select button Call Park Scroll to Call Forward AllPaging Scroll to Call ParkCall Pickup Scroll to Pickup, Directed Using One-Touch PickupInteraction With Scroll to Pickup, GroupAgent is not logged Silent Monitor and Barge Standard Features Remote Call Press Feature +Forward Hunt Groups Associated into hunt groupsHunt Groups Standard Features Hunt Group Behavior To log in to a hunt group Select Features Scroll to Hunt Group Login EnabledHunt Group Interaction With Other Features Feature + StatusUsing the VCX User Interface Username field, type your web login name Welcome My Extensions Calling Features Log OutWelcome Calling Features Forwarding Group FeaturesEnabling Call Up through the VCX User InterfaceUsing the VCX User Interface Configuring a Call Coverage Point Extensions Enabling BridgedThrough the VCX User Interface Enabling Bridged Extensions Using the VCX User Interface Do Not Disturb and Bridged Line Calls Hands Free and Bridged Line Calls Call Forward, Forward to Voice Mail, and Bridged Line CallsCall Transfer, Call Conferencing, and Bridged Line Calls Call Park and Bridged Line CallsHunt Groups and Bridged Line Calls Call Pickup and Bridged Line CallsAttendant Console and Bridged Line Calls Message Waiting Indication and Bridged Line CallsLogging Out Using the VCX User Interface VCX Attendant Consoles Model 3105 and Complement Attendant VCX Attendant Access ButtonsFeature Buttons ConsoleVCX Attendant Console VCX Attendant Consoles Model 3105 and Complement Attendant Button indicates its status. See Table Attendant ComplementSoftware Elements of the Complement Attendant Software Screens Complement Attendant Software Buttons and Keyboard Shortcuts 103 VCX Attendant Consoles Model 3105 and Complement Attendant Telephone Installation Maintenance This chapter covers these topicsConnecting ConnectorsUnderside of the VCX 3102 Business Telephone Attaching Adjusting Articulating Support Bracket 109 Wall Mounting a 3102 Telephone Moving Your OpeningAttendant Console Label Cover SwappingTroubleshooting Cleaning YourProblems Possible Problems Appendix a Telephone Installation and Maintenance Index NumbersIndex 117