3Com VCX V7000 IP manual Calling Features

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82CHAPTER 6: USING THE VCX USER INTERFACE

■Bridge Permissions — Enables you set up your extension so that up to four other users have permission to transfer their calls to your phone. After configuring bridge permissions through the VCX User Interface, see Enabling Bridged Extensions for additional information. This feature is not supported on Basic (2101 and 3101) phones.

■Bridged Phones — Displays up to four extensions that are bridged to your phone. After configuring mappings through the VCX User Interface, see Enabling Bridged Extensions for additional information. This feature is not supported on Basic (2101 and 3101) phones.

You should not bridge an extension to a Basic phone (Models 2101 or 3101) because these phones have no programmable access buttons. Therefore, these phones have no way of distinguishing a call to its extension and a bridged call.

■Button Mappings — Displays the default function associated with each programmable button on your telephone. If permitted by your administrator, you can assign a new function to a button or assign a new value to a button function. For example, you could reprogram a button to add another personal speed dial, or you could change the number dialed for an existing speed dial button. See Assigning Access Button Functions Using the VCX User Interface for more information.

■Registrations — Lists all phones on which you are currently logged in.

■Passwords — Enables you to set the login password for your phone extension. This password is also used for mailbox access and must be synchronized with IP Messaging (see the VCX User Interface online help).

■Date/Time — If you log in to a phone in another time zone, you can use this option to update the VCX system with your current time zone information. Also allows you to change the date/time format, which is initially set by your administrator.

■Calling Features

■Personal Speed Dials — Allows you to set up personal speed dial codes for up to 9 phone numbers.

■System Speed Dials — Allows you to view the system-wide speed dial numbers configured on your system by your administrator. You

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Contents VCX Manager’s Telephone Guide 3Com Corporation 350 Campus Drive Marlborough, MA Contents Feature Codes Using the VCX User Interface Index About this Guide Conventions List conventions that are used throughout this guide IconsThese 3Com documents contain additional information about RelatedDocumentation Convergence Application SuiteExample Part Number 900-0326-01 Rev ADGetting Started VCX Telephone OverviewMailbox Setup Initial VoiceOptions ConfigurationAdditional Information Sources VCX V7000 MANAGER’S Controls Telephone ButtonsManager’s Telephone Telephone Buttons and Controls Handset Telephone Access ButtonsAdministrator for more information Personal Speed Dial 1 See Speed DialingStatus Lights for Feature OptionsStatus, as shown in Table Eatures Softtbutton Version Displays the current phone software version Contrast Scroll to User Configuration and press SelectDisplay Panel Press Select to choose Set ContrastVCX V7000 MANAGER’S Telephone Model Basic Telephone Operation Telephone Password to your phoneLogging In to Your CallsThen Enter Password Second Call On a call Making Internal Calls To dial an internal callUsing Unique Extensions Using Site Codes Same local networkTelephone Display UsingTerminating Calls PanelUsing the Telephone Display Panel Controlling VolumeRinger, handset, or speaker Using the Hands Free Feature Putting a Call On HoldWhile on a Call Calls Transferring a Call to Another User’s Voice MailMapped Button Method Muting Calls Serial Transfer Feature Code MethodMute Ringer Ringer is now muted Activating Do Not Disturb Basic Telephone Operation Feature Codes Methods Press the Features soft button Feature CodeFeature Codes Forwarding and specify a destination numberFeature Codes See Activating Do Not Disturb See Silent Monitor and Barge Transfer See Controlling the Volume Feature Codes Standard Features Standard Features Using the Telephone User Interface Conference Call Setting up aUsing the VCX User Interface Way callingExtension Another Phone When you forward incoming calls to your voice mailbox Voice MailCall Waiting Transferring a CallTo Another User’s Speed DialingSpeed Dialing Press the speed dial Access button you want to configure Press 3 to access the Speed Dial menuPress Feature + 410 + Speed Dial menuFeature + 601 + Access button601*2 You can use the TUI on your phone to specify Where you want your call to be forwardedCall Forwarding Condition that results in the system forwarding a callScroll to Call Forward Busy Scroll to Call Forward No AnswerPress the Select button Call Park Scroll to Call Forward AllPaging Scroll to Call ParkCall Pickup Scroll to Pickup, Directed Using One-Touch PickupInteraction With Scroll to Pickup, GroupAgent is not logged Silent Monitor and Barge Standard Features Remote Call Press Feature +Forward Hunt Groups Associated into hunt groupsHunt Groups Standard Features Hunt Group Behavior To log in to a hunt group Select Features Scroll to Hunt Group Login EnabledHunt Group Interaction With Other Features Feature + StatusUsing the VCX User Interface Username field, type your web login name Welcome My Extensions Calling Features Log OutWelcome Calling Features Forwarding Group FeaturesEnabling Call Up through the VCX User InterfaceUsing the VCX User Interface Configuring a Call Coverage Point Extensions Enabling BridgedThrough the VCX User Interface Enabling Bridged Extensions Using the VCX User Interface Do Not Disturb and Bridged Line Calls Hands Free and Bridged Line Calls Call Forward, Forward to Voice Mail, and Bridged Line CallsCall Transfer, Call Conferencing, and Bridged Line Calls Call Park and Bridged Line CallsHunt Groups and Bridged Line Calls Call Pickup and Bridged Line CallsAttendant Console and Bridged Line Calls Message Waiting Indication and Bridged Line CallsLogging Out Using the VCX User Interface VCX Attendant Consoles Model 3105 and Complement Attendant VCX Attendant Access ButtonsFeature Buttons ConsoleVCX Attendant Console VCX Attendant Consoles Model 3105 and Complement Attendant Button indicates its status. See Table Attendant ComplementSoftware Elements of the Complement Attendant Software Screens Complement Attendant Software Buttons and Keyboard Shortcuts 103 VCX Attendant Consoles Model 3105 and Complement Attendant Telephone Installation Maintenance This chapter covers these topicsConnecting ConnectorsUnderside of the VCX 3102 Business Telephone Attaching Adjusting Articulating Support Bracket 109 Wall Mounting a 3102 Telephone Moving Your OpeningAttendant Console Label Cover SwappingTroubleshooting Cleaning YourProblems Possible Problems Appendix a Telephone Installation and Maintenance Index NumbersIndex 117