3Com VCX V7000 IP Enabling Call, Forwarding, Group Features, Up through the VCX User Interface

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Enabling Call Forwarding

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cannot add, modify, or delete a system speed dial number. However, you can export the list to a Microsoft Excel spreadsheet. You can also map a system speed dial number to a button on your phone (see Assigning Access Button Functions Using the VCX User Interface). See Dialing System Speed Dial Numbers.

■Call Forwarding —Allows you to control how the VCX system handles your calls when you do not answer a call, your extension is busy, or your calls are forwarded to another extension. See Enabling Call Forwarding for additional information.

■Call Coverage — Allows you to set your default call coverage point. The configured call coverage point determines the destination of a call that is either not answered in time, or cannot be answered because the destination is busy or unreachable (logged out, or disconnected from the network). The default destination for unanswered calls is voice mail. See Configuring a Call Coverage Point.

■Selective Ringing — Enables you to set distinctive ringing tones to identify individual callers.

■Privacy — Allows you to control whether the VCX system sends your Caller ID when you make a call. See Controlling Caller ID.

■Call Restrictions — Allows you to block incoming and outgoing calls that match specified patterns.

■Group Features

■Hunt Groups — Allows you to view the hunt groups you belong to and your current login status for each group. See Hunt Groups.

■Page Groups — Allows you to view the page groups configured on your system. When you dial the group page extension, speakers are activated on the telephones that are members of the group. As you speak into your handset, your voice is broadcast on the activated speakers. See Paging.

■Call Pickup Groups — Allows you to view the call pickup groups you belong to and the other members of these call pickup groups. See Call Pickup.

■Log Out — Ends your VCX User Interface session. See Logging Out.

Enabling Call	This section describes how to enable and use call forwarding features set
Forwarding	up through the VCX User Interface.

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Contents VCX Manager’s Telephone Guide 3Com Corporation 350 Campus Drive Marlborough, MA Contents Feature Codes Using the VCX User Interface Index About this Guide List conventions that are used throughout this guide Icons ConventionsConvergence Application Suite RelatedDocumentation These 3Com documents contain additional information aboutPart Number 900-0326-01 Rev AD ExampleGetting Started Overview VCX TelephoneInitial Voice Mailbox SetupAdditional Information Sources ConfigurationOptions VCX V7000 MANAGER’S Manager’s Telephone Telephone ButtonsControls Telephone Buttons and Controls Handset Personal Speed Dial 1 See Speed Dialing Access ButtonsAdministrator for more information TelephoneStatus, as shown in Table Feature OptionsStatus Lights for Eatures Softtbutton Version Displays the current phone software version Press Select to choose Set Contrast Scroll to User Configuration and press SelectDisplay Panel ContrastVCX V7000 MANAGER’S Telephone Model Basic Telephone Operation Calls Password to your phoneLogging In to Your TelephoneThen Enter Password Making Internal Calls To dial an internal call Second Call On a callUsing Unique Extensions Same local network Using Site CodesPanel UsingTerminating Calls Telephone DisplayUsing the Telephone Display Panel Ringer, handset, or speaker VolumeControlling Using the Hands Free Feature On Hold Putting a CallTransferring a Call to Another User’s Voice Mail While on a Call CallsMapped Button Method Mute Ringer Serial Transfer Feature Code MethodMuting Calls Ringer is now muted Activating Do Not Disturb Basic Telephone Operation Feature Codes Forwarding and specify a destination number Feature CodeFeature Codes Methods Press the Features soft buttonFeature Codes See Activating Do Not Disturb See Silent Monitor and Barge Transfer See Controlling the Volume Feature Codes Standard Features Standard Features Using the Telephone User Interface Way calling Setting up aUsing the VCX User Interface Conference CallExtension Another Phone Voice Mail When you forward incoming calls to your voice mailboxSpeed Dialing Transferring a CallTo Another User’s Call WaitingSpeed Dialing Speed Dial menu Press 3 to access the Speed Dial menuPress Feature + 410 + Press the speed dial Access button you want to configure601*2 Access buttonFeature + 601 + Condition that results in the system forwarding a call Where you want your call to be forwardedCall Forwarding You can use the TUI on your phone to specifyPress the Select button Scroll to Call Forward No AnswerScroll to Call Forward Busy Scroll to Call Forward All Call ParkScroll to Call Park PagingCall Pickup Scroll to Pickup, Group Using One-Touch PickupInteraction With Scroll to Pickup, DirectedAgent is not logged Silent Monitor and Barge Standard Features Forward Press Feature +Remote Call Associated into hunt groups Hunt GroupsHunt Groups Standard Features Hunt Group Behavior Scroll to Hunt Group Login Enabled To log in to a hunt group Select FeaturesHunt Group Interaction With Other Features Status Feature +Using the VCX User Interface Welcome My Extensions Calling Features Log Out Username field, type your web login nameWelcome Calling Features Up through the VCX User Interface Group FeaturesEnabling Call ForwardingUsing the VCX User Interface Configuring a Call Coverage Point Through the VCX User Interface Enabling BridgedExtensions Enabling Bridged Extensions Using the VCX User Interface Do Not Disturb and Bridged Line Calls Call Forward, Forward to Voice Mail, and Bridged Line Calls Hands Free and Bridged Line CallsCall Park and Bridged Line Calls Call Transfer, Call Conferencing, and Bridged Line CallsMessage Waiting Indication and Bridged Line Calls Call Pickup and Bridged Line CallsAttendant Console and Bridged Line Calls Hunt Groups and Bridged Line CallsLogging Out Using the VCX User Interface VCX Attendant Consoles Model 3105 and Complement Attendant Console Access ButtonsFeature Buttons VCX AttendantVCX Attendant Console VCX Attendant Consoles Model 3105 and Complement Attendant Button indicates its status. See Table Software ComplementAttendant Elements of the Complement Attendant Software Screens Complement Attendant Software Buttons and Keyboard Shortcuts 103 VCX Attendant Consoles Model 3105 and Complement Attendant This chapter covers these topics Telephone Installation MaintenanceConnectors ConnectingUnderside of the VCX 3102 Business Telephone Attaching Adjusting Articulating Support Bracket 109 Wall Mounting a 3102 Telephone Swapping OpeningAttendant Console Label Cover Moving YourProblems Cleaning YourTroubleshooting Possible Problems Appendix a Telephone Installation and Maintenance Numbers IndexIndex 117