3Com VCX V7000 IP manual Configuration, Options, Additional Information Sources

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14CHAPTER 1: GETTING STARTED

Configuration	Simple VCX telephone operations (for example, making a call,
Options	transferring a call, and putting a call on hold) require no configuration.
	These operations are described in Chapter 3.
	Many VCX features, however, do require configuration (for example, call
	forwarding and speed dialing). In general, you can configure these
	features using one of the following methods:
	■ The Telephone User Interface (TUI) is a phone-based interface that
	allows you to manage your user account and VCX telephone by
	entering commands using the telephone keypad. The command used
	to enable or disable a feature is executed by entering a feature code.
	Configuration options and prompts are displayed on the telephone
	Display Panel. See Chapter 5 for more information on using the TUI.
	Many options configured through the TUI require entering a feature
	code.
	■ Basic telephone operation, such as making calls and putting a call
	on hold, is described in Chapter 3.
	■ Features that must be configured, such as speed dialing and call
	forwarding, are described in Chapter 5.
	■ Feature codes are described in Chapter 4.
	■ The VCX User Interface is a web browser-based application that allows
	you to manage your user account and VCX telephone. Most of the
	options available through this interface are also available through the
	TUI. See Chapter 5 for more information on using the VCX 7000 User
	Interface.

Additional

Information

Sources

You may also want to refer to the following documents in the VCX documentation set for additional information:

■VCX Manager’s Telephone Quick Reference Guide — Provides a single-sheet reference that describes commonly used Model 3103 telephone features.

■IP Messaging Module User Guide - 3Com Native Interface or the IP Messaging Module User Guide - Traditional Interface — Provides information about the voicemail system and features available on your phone. The Guide you should reference depends on the Telephone User Interface (TUI) enabled on your phone. Ask your administrator for details.

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Contents VCX Manager’s Telephone Guide 3Com Corporation 350 Campus Drive Marlborough, MA Contents Feature Codes Using the VCX User Interface Index About this Guide Conventions List conventions that are used throughout this guide IconsThese 3Com documents contain additional information about RelatedDocumentation Convergence Application SuiteExample Part Number 900-0326-01 Rev ADGetting Started VCX Telephone OverviewMailbox Setup Initial VoiceAdditional Information Sources ConfigurationOptions VCX V7000 MANAGER’S Manager’s Telephone Telephone ButtonsControls Telephone Buttons and Controls Handset Telephone Access ButtonsAdministrator for more information Personal Speed Dial 1 See Speed DialingStatus, as shown in Table Feature OptionsStatus Lights for Eatures Softtbutton Version Displays the current phone software version Contrast Scroll to User Configuration and press SelectDisplay Panel Press Select to choose Set ContrastVCX V7000 MANAGER’S Telephone Model Basic Telephone Operation Telephone Password to your phoneLogging In to Your CallsThen Enter Password Second Call On a call Making Internal Calls To dial an internal callUsing Unique Extensions Using Site Codes Same local networkTelephone Display UsingTerminating Calls PanelUsing the Telephone Display Panel Ringer, handset, or speaker VolumeControlling Using the Hands Free Feature Putting a Call On HoldWhile on a Call Calls Transferring a Call to Another User’s Voice MailMapped Button Method Mute Ringer Serial Transfer Feature Code MethodMuting Calls Ringer is now muted Activating Do Not Disturb Basic Telephone Operation Feature Codes Methods Press the Features soft button Feature CodeFeature Codes Forwarding and specify a destination numberFeature Codes See Activating Do Not Disturb See Silent Monitor and Barge Transfer See Controlling the Volume Feature Codes Standard Features Standard Features Using the Telephone User Interface Conference Call Setting up aUsing the VCX User Interface Way callingExtension Another Phone When you forward incoming calls to your voice mailbox Voice MailCall Waiting Transferring a CallTo Another User’s Speed DialingSpeed Dialing Press the speed dial Access button you want to configure Press 3 to access the Speed Dial menuPress Feature + 410 + Speed Dial menu601*2 Access buttonFeature + 601 + You can use the TUI on your phone to specify Where you want your call to be forwardedCall Forwarding Condition that results in the system forwarding a callPress the Select button Scroll to Call Forward No AnswerScroll to Call Forward Busy Call Park Scroll to Call Forward AllPaging Scroll to Call ParkCall Pickup Scroll to Pickup, Directed Using One-Touch PickupInteraction With Scroll to Pickup, GroupAgent is not logged Silent Monitor and Barge Standard Features Forward Press Feature +Remote Call Hunt Groups Associated into hunt groupsHunt Groups Standard Features Hunt Group Behavior To log in to a hunt group Select Features Scroll to Hunt Group Login EnabledHunt Group Interaction With Other Features Feature + StatusUsing the VCX User Interface Username field, type your web login name Welcome My Extensions Calling Features Log OutWelcome Calling Features Forwarding Group FeaturesEnabling Call Up through the VCX User InterfaceUsing the VCX User Interface Configuring a Call Coverage Point Through the VCX User Interface Enabling BridgedExtensions Enabling Bridged Extensions Using the VCX User Interface Do Not Disturb and Bridged Line Calls Hands Free and Bridged Line Calls Call Forward, Forward to Voice Mail, and Bridged Line CallsCall Transfer, Call Conferencing, and Bridged Line Calls Call Park and Bridged Line CallsHunt Groups and Bridged Line Calls Call Pickup and Bridged Line CallsAttendant Console and Bridged Line Calls Message Waiting Indication and Bridged Line CallsLogging Out Using the VCX User Interface VCX Attendant Consoles Model 3105 and Complement Attendant VCX Attendant Access ButtonsFeature Buttons ConsoleVCX Attendant Console VCX Attendant Consoles Model 3105 and Complement Attendant Button indicates its status. See Table Software ComplementAttendant Elements of the Complement Attendant Software Screens Complement Attendant Software Buttons and Keyboard Shortcuts 103 VCX Attendant Consoles Model 3105 and Complement Attendant Telephone Installation Maintenance This chapter covers these topicsConnecting ConnectorsUnderside of the VCX 3102 Business Telephone Attaching Adjusting Articulating Support Bracket 109 Wall Mounting a 3102 Telephone Moving Your OpeningAttendant Console Label Cover SwappingProblems Cleaning YourTroubleshooting Possible Problems Appendix a Telephone Installation and Maintenance Index NumbersIndex 117