3Com VCX V7000 IP manual Enabling Bridged, Extensions, Through the VCX User Interface

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86CHAPTER 6: USING THE VCX USER INTERFACE

If the no coverage option is selected and a call is not answered, the caller will hear a busy tone or an error message depending on the reason for the unanswered call.

 

If you enable Do Not Disturb on your phone, calls will automatically go to

 

the call coverage point, which may or may not be voice mail.

 

The call coverage point must be set through the VCX User Interface (or

 

the Administrator Interface). It cannot be set through the Telephone User

 

Interface.

 

 

Assigning Access

This section describes how to use the VCX User Interface to view, and

Button Functions

possibly modify, the VCX features associated with the Access buttons on

Using the VCX User

your telephone.

Interface

When a VCX system is configured, your administrator assigns (maps)

 

 

default functions for the Access buttons on your telephone. Mapping a

 

function to a button allows one-touch access to that function. Speed

 

dialing is one example of a one-touch function.

 

Your administrator may allow you to reprogram a button’s function (for

 

example, create more personal speed dial buttons).

To view the functions currently mapped to buttons on your phone:

1Log in to the VCX User Interface, select the My Extensions option, then access the Button Mappings tabbed page.

2Choose your telephone model (for example, the Model 3103 Manager’sphone) and click Select.

CAUTION: The VCX User Interface cannot determine your telephone model. You must select the correct model from the drop down list.

The VCX User Interface displays a graphic of the selected phone model and shows the function mapped to each button. If a function name appears dimmed (light gray text), your administrator has locked that function-button mapping and you cannot remap it. See the online help for more information.

Enabling Bridged

This section describes how to enable and use bridged extensions set up

Extensions

through the VCX User Interface.

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Contents VCX Manager’s Telephone Guide 3Com Corporation 350 Campus Drive Marlborough, MA Contents Feature Codes Using the VCX User Interface Index About this Guide Conventions List conventions that are used throughout this guide IconsThese 3Com documents contain additional information about RelatedDocumentation Convergence Application SuiteExample Part Number 900-0326-01 Rev ADGetting Started VCX Telephone OverviewMailbox Setup Initial VoiceAdditional Information Sources ConfigurationOptions VCX V7000 MANAGER’S Manager’s Telephone Telephone ButtonsControls Telephone Buttons and Controls Handset Telephone Access ButtonsAdministrator for more information Personal Speed Dial 1 See Speed DialingStatus, as shown in Table Feature OptionsStatus Lights for Eatures Softtbutton Version Displays the current phone software version Contrast Scroll to User Configuration and press SelectDisplay Panel Press Select to choose Set ContrastVCX V7000 MANAGER’S Telephone Model Basic Telephone Operation Telephone Password to your phoneLogging In to Your CallsThen Enter Password Second Call On a call Making Internal Calls To dial an internal callUsing Unique Extensions Using Site Codes Same local networkTelephone Display UsingTerminating Calls PanelUsing the Telephone Display Panel Ringer, handset, or speaker VolumeControlling Using the Hands Free Feature Putting a Call On HoldWhile on a Call Calls Transferring a Call to Another User’s Voice MailMapped Button Method Mute Ringer Serial Transfer Feature Code MethodMuting Calls Ringer is now muted Activating Do Not Disturb Basic Telephone Operation Feature Codes Methods Press the Features soft button Feature CodeFeature Codes Forwarding and specify a destination numberFeature Codes See Activating Do Not Disturb See Silent Monitor and Barge Transfer See Controlling the Volume Feature Codes Standard Features Standard Features Using the Telephone User Interface Conference Call Setting up aUsing the VCX User Interface Way callingExtension Another Phone When you forward incoming calls to your voice mailbox Voice MailCall Waiting Transferring a CallTo Another User’s Speed DialingSpeed Dialing Press the speed dial Access button you want to configure Press 3 to access the Speed Dial menuPress Feature + 410 + Speed Dial menu601*2 Access buttonFeature + 601 + You can use the TUI on your phone to specify Where you want your call to be forwardedCall Forwarding Condition that results in the system forwarding a callPress the Select button Scroll to Call Forward No AnswerScroll to Call Forward Busy Call Park Scroll to Call Forward AllPaging Scroll to Call ParkCall Pickup Scroll to Pickup, Directed Using One-Touch PickupInteraction With Scroll to Pickup, GroupAgent is not logged Silent Monitor and Barge Standard Features Forward Press Feature +Remote Call Hunt Groups Associated into hunt groupsHunt Groups Standard Features Hunt Group Behavior To log in to a hunt group Select Features Scroll to Hunt Group Login EnabledHunt Group Interaction With Other Features Feature + StatusUsing the VCX User Interface Username field, type your web login name Welcome My Extensions Calling Features Log OutWelcome Calling Features Forwarding Group FeaturesEnabling Call Up through the VCX User InterfaceUsing the VCX User Interface Configuring a Call Coverage Point Through the VCX User Interface Enabling BridgedExtensions Enabling Bridged Extensions Using the VCX User Interface Do Not Disturb and Bridged Line Calls Hands Free and Bridged Line Calls Call Forward, Forward to Voice Mail, and Bridged Line CallsCall Transfer, Call Conferencing, and Bridged Line Calls Call Park and Bridged Line CallsHunt Groups and Bridged Line Calls Call Pickup and Bridged Line CallsAttendant Console and Bridged Line Calls Message Waiting Indication and Bridged Line CallsLogging Out Using the VCX User Interface VCX Attendant Consoles Model 3105 and Complement Attendant VCX Attendant Access ButtonsFeature Buttons ConsoleVCX Attendant Console VCX Attendant Consoles Model 3105 and Complement Attendant Button indicates its status. See Table Software ComplementAttendant Elements of the Complement Attendant Software Screens Complement Attendant Software Buttons and Keyboard Shortcuts 103 VCX Attendant Consoles Model 3105 and Complement Attendant Telephone Installation Maintenance This chapter covers these topicsConnecting ConnectorsUnderside of the VCX 3102 Business Telephone Attaching Adjusting Articulating Support Bracket 109 Wall Mounting a 3102 Telephone Moving Your OpeningAttendant Console Label Cover SwappingProblems Cleaning YourTroubleshooting Possible Problems Appendix a Telephone Installation and Maintenance Index NumbersIndex 117