Avaya 9640G manual Making a priority call, Interrupting a call with a whisper

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Features menu

1.During an active call, scroll right from the Phone screen to access the Features menu.

2.If necessary, scroll down to OTR and press OK or just press the corresponding line button to start recording the call.

Note:

Some countries, states, and localities have laws that determine if and under what circumstances you can record telephone conversations. Before using the OTR feature, you must understand and comply with these laws.

3.Hang up to stop recording.

Making a priority call

Use the Priority Calling feature to provide a special type of call alerting between internal telephone users, including the attendant. The called party hears a distinctive ringing when the calling party uses Priority Calling.

1.Before dialing, scroll right from the Phone screen to access the Features menu.

2.If necessary, scroll down to Priority Call and press OK or just press the corresponding line button.

3.Enter the extension you want to call.

4.Press Enter or OK to immediately start dialing the priority call to that extension, where the call appearance will show the incoming call as a priority call.

Interrupting a call with a whisper page

Use the Whisper Page feature to interrupt or "barge in" on another user's call and make an announcement. This feature is unique because only the person on the paged extension can hear the page. Other parties on the call cannot hear the page, and the person who makes the page cannot hear anyone on the call. If the paged user has a display telephone, the paged user can see your caller ID. For example, users A and B are on a call. You have an urgent message for user A and make a whisper page. All three users hear the tone that signals the page, but only user A hears the page itself. You cannot hear user B.

1.Scroll right from the Phone screen to access the Features menu.

2.If necessary, scroll down to Whisper Page and press OK or just press the corresponding line button.

3.Enter the extension you want to call.

4.Press Enter or OK to immediately start dialing and deliver your message when the person you called answers.

Configuring simultaneous ringing for multiple telephones (EC500)

The EC500 feature allows you to have incoming calls ring on your office telephone and your cell phone at the same time. This allows you to answer office calls while you are away from your desk. The cell phone number is programmed by your system administrator.

1.From the Phone screen, scroll right to access the Features menu.

2.Select EC 500.

3.Press OK to turn simultaneous ringing on or off.

Extending a call to your cell phone (EC500)

The Extend Call feature allows you to "extend" a call that is active on your office phone to your cell phone.using EC500 Extension to Cellular. This allows you to transfer an office

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Contents Issue 1 December Contents Introduction to the 9640/9640G SIP IP Telephone Forwarding Calls About Logging In to and Out of Your Telephone Documentation disclaimer Warranty CopyrightLink disclaimer Avaya supportPage Overview 9640G SIP IP Telephone Button/Feature DescriptionsIntroduction to the 9640/9640G SIP IP Telephone Scrolling and Navigation Scrolling and NavigationIcons in the Telephone Display About IconsTelephone Stand Options & SettingsAvaya Menu Press Avaya Menu Setting the Phone Screen on callingSetting the Phone Screen on ringing Setting redial options Configuring call timersConfiguring visual alerts Setting the audio pathPersonalizing button labels Setting dialing optionsTurning error tones on or off Adjusting the brightness of the displayTurning button click sounds on and off Changing the ring patternIntegrating other applications Changing the background logoChanging the skin Setting up speed dialing Setting the time formatTurning automatic gain control on or off Changing the languageAnswering a Call Setting up favoritesIgnoring an incoming call Sending an incoming call directly to voicemailMaking a Call Making an emergency callMuting a Call Transferring a Call Putting a Call on HoldForwarding Calls Send all CallsBridged Calls Conference CallsAnswering a call on a bridged line ContactsJoining a call on a bridged line Making an outgoing call on a bridged lineAdding a new contact Viewing Contacts detailsEditing a contact Press ContactsCall Log Getting Your Messages Features menuTurning off call logging Logging into your voicemailSetting up automatic call back Accessing the Features menuMonitoring other extensions at a glance Assigning labels to pre-assigned Autodial numbersBlocking your extension from displaying during calls Call Forwarding when your line is busy or you dont answerDisplaying your extension on outgoing calls Parking a callPicking up a call from your pickup group Unparking a callTracing a malicious call Recording a callExtending a call to your cell phone EC500 Making a priority callInterrupting a call with a whisper About Web Browser Icons & Labels BrowserNavigating Web pages Web Browser Softkey Icons & Labels About Logging In to and Out of Your TelephoneLogging in to your telephone extension Logging out of your telephone extension Call Log IndexFeatures Speed Dialing