AT&T 1070 manual Troubleshooting

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Troubleshooting

The answering system does not record messages (1080 only).

Make sure the answering system is on.

If the memory is full, the system announces

"Memory full" and then hangs up. You need to delete some old messages in order to make room for new messages.

If GREETING ONLY is selected in the MESSAGE LENGTH menu, the answering system only plays back the outgoing announcement. It does not record incoming private messages. (See the MESSAGE LENGTH section on the 1080 user’s manual.)

If you subscribe to the Centrex service provided by your local telephone company, make sure the ANSWER DELAY time (see the ANSWER DELAY section on the 1080 user’s manual) is shorter than the CSL DELAY RING time on the same telephone (see the CSL DELAY RING section on the user’s manual).

Some messages on the answering system are cut off (1080 only).

If a caller reaches the maximum recording time you set for each message (see the MESSAGE LENGTH section on the 1080 user’s manual), the system disconnects and part of the message may be lost.

If the caller pauses for more than seven seconds, the system stops recording and disconnects the call.

If the memory on the system becomes full during a message, the system stops recording and disconnects the call.

If the caller’s voice is very soft, the system may stop recording and disconnect the call.

If the DTAD INTERCEPT feature is on and another telephone answers the call on that line, the message stops recording (see the DTAD INTERCEPT section on the 1080 user’s manual).

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Contents Installation guide Congratulations Line small business system Stop Table of contents Set ring delay duration To set up a small business system Planning your systemSelect Private Line in the Line Group Line Group section on Planning your system System planner Parts checklist 1040/1070/1080 Tool needed optionalImportant information for DSL users Important information for DSL users Important information for DSL users Professionally installed splitter for DSL lines Table/desktop installation 800 222-3111. In Canada, call 1 866Two 2-line wall jacks Table/desktop installation Table/desktop installation Wall mounting Line 3 + Line Directory card Optional headset purchased separately Feature menu Rapid scrollPhone Settings Delay RingONE Touch PreferenceTIME/DATE YEAR, MonthDATE, Hour MINUTE, AM/PMCovm Reset Reset ALLAuto ATT Setup Auto ATT DelayAuto Setup Custom SetupDtad Setup Answer DelayFWD Delay Time Toll SaverRemote Code Message LengthCSL Delay Ring CentrexConsole LanguageDtad feature menu 1080 only Private Msgs Play NEW MsgsPlay ALL Msgs Remove ALLShare Ogms DownloadOgms Record TimeMenu operation Phone settings LanguagePreference One touchProgram From previous Extension number L1 RINGER, L2 RINGER, L3 Ringer or L4 Ringer Ringer on/offRinger type Delay ring Auto-MUTE Tone/pulse Hold reminderTime/date Time/date Automatic mode Special optionsPrime Line HeadsetVery Fast Scroll rateLCD contrast Covm ON/OFF, 1080 and 1070 only ON/OFFArea CODES, 1080 and 1070 only Line group Line group example Telephone Lines in SystemReset all Auto ATT Setup 1080 only Every 1080 = AA No 1080 = AAPer 1080 = AA Auto ATT delay Press Enter Reset Auto ATT, 1080 only About system extension mailboxes SYS EXT mailbox 1080 onlySystem Extensions Auto setup Custom setupUnassign Mboxes Remove ext msgs To delete all messages of all SYS EXT phones Dtad setup 1080 only Answer statusAnswer delay Toll saverRemote code Message length Message alert Call screening Dtad interceptDtad Feature Private Msgs Here is the menu structure for the Dtad Feature menu Auto attendant outgoing daytime announcement Outgoing announcements for auto attendantAutomatic Mode To record the daytime announcementTo play the daytime announcement To delete the daytime announcementTo record the nighttime announcement EnterTo play the nighttime announcement To delete the nighttime announcementDtad Feature Menu 1080 only To record the directory announcementTo play the directory announcement To delete the directory announcementShare system announcements Download system announcements Downloading Please WaitCentrex ConsoleCSL delay ring Language Centrex operation Console operationSet ring delay duration About a fax machine Using a fax switchAdding a fax machine Technical specification Glossary Glossary Glossary Optional spare battery purchased separately Polarity label Troubleshooting Or Speaker Appears to be dead onIs no dial tone on this Troubleshooting Troubleshooting Fail Troubleshooting Troubleshooting Answer Delay time see the Answer Troubleshooting Dialing Troubleshooting Index