AT&T 1070 manual Troubleshooting

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Troubleshooting

My calls fade out or cut in and out when I am using the telephone.

If you have a headset plugged into the telephone, try unplugging it and firmly plugging it in again.

Disconnect the telephone base from the modular jack and plug in another corded telephone. If calls are still not clear, the problem is probably in the wiring or local service. Contact your local service company (charges may apply).

If you are using the speakerphone when this problem occurs, eliminate any background noise. Noise from the television, radio, or other appliances may cause the speakerphone to cut in and out.

Try engaging the [mute] button when you are not speaking or eliminating the background noise.

If you subscribe to DSL service, you need to have a DSL splitter installed. See Important information for DSL users section on page 6 in this manual.

If you have DSL service, and you have more than three telephone sets, and you have installed microfilters, you may need to have a DSL splitter installed by your DSL service provider.

The sound quality of the • Unplug it and firmly plug it in again. headset is poor

I hear other calls when using the telephone.

Disconnect the telephone base from the telephone jack. Plug in a different telephone. If you still hear other calls, the problem is probably in the wiring or local service. Call your local telephone company.

Make sure you are using the round black cords that came with the phone. These cords help prevent crosstalk (hearing other calls).

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Contents Installation guide Congratulations Line small business system Stop Table of contents Set ring delay duration Planning your system To set up a small business systemSelect Private Line in the Line Group Line Group section on Planning your system System planner Tool needed optional Parts checklist 1040/1070/1080Important information for DSL users Important information for DSL users Important information for DSL users Professionally installed splitter for DSL lines 800 222-3111. In Canada, call 1 866 Table/desktop installationTwo 2-line wall jacks Table/desktop installation Table/desktop installation Wall mounting Line 3 + Line Directory card Optional headset purchased separately Rapid scroll Feature menuDelay Ring Phone SettingsONE Touch PreferenceYEAR, Month TIME/DATEDATE, Hour MINUTE, AM/PMReset ALL Covm ResetAuto ATT Setup Auto ATT DelayCustom Setup Auto SetupDtad Setup Answer DelayToll Saver FWD Delay TimeRemote Code Message LengthCentrex CSL Delay RingConsole LanguageDtad feature menu 1080 only Play NEW Msgs Private MsgsPlay ALL Msgs Remove ALLDownload Share OgmsOgms Record TimeMenu operation Language Phone settingsPreference One touchProgram From previous Extension number L1 RINGER, L2 RINGER, L3 Ringer or L4 Ringer Ringer on/offRinger type Delay ring Auto-MUTE Hold reminder Tone/pulseTime/date Time/date Special options Automatic modePrime Line HeadsetVery Fast Scroll rateLCD contrast ON/OFF Covm ON/OFF, 1080 and 1070 onlyArea CODES, 1080 and 1070 only Line group Telephone Lines in System Line group exampleReset all Auto ATT Setup 1080 only No 1080 = AA Every 1080 = AAPer 1080 = AA Auto ATT delay Press Enter Reset Auto ATT, 1080 only About system extension mailboxes SYS EXT mailbox 1080 onlySystem Extensions Custom setup Auto setupUnassign Mboxes Remove ext msgs To delete all messages of all SYS EXT phones Answer status Dtad setup 1080 onlyToll saver Answer delayRemote code Message length Message alert Dtad intercept Call screeningDtad Feature Private Msgs Here is the menu structure for the Dtad Feature menu Outgoing announcements for auto attendant Auto attendant outgoing daytime announcementTo record the daytime announcement Automatic ModeTo delete the daytime announcement To play the daytime announcementEnter To record the nighttime announcementTo delete the nighttime announcement To play the nighttime announcementTo record the directory announcement Dtad Feature Menu 1080 onlyTo delete the directory announcement To play the directory announcementShare system announcements Downloading Please Wait Download system announcementsConsole CentrexCSL delay ring Language Console operation Centrex operationSet ring delay duration About a fax machine Using a fax switchAdding a fax machine Technical specification Glossary Glossary Glossary Optional spare battery purchased separately Polarity label Troubleshooting Or Speaker Appears to be dead onIs no dial tone on this Troubleshooting Troubleshooting Fail Troubleshooting Troubleshooting Answer Delay time see the Answer Troubleshooting Dialing Troubleshooting Index