AT&T 1070 manual Auto ATT Setup 1080 only

Page 52

AUTO ATT SETUP (1080 only)

Set up the programmable auto attendant to answer outside calls, provide callers with company directories, and record voice messages for a multi- phone system.

If a 1080 extension is an active auto attendant and its auto attendant is answering or directing a call, playing or recording an announcement or message, the LINE light flashes continuously (two short flashes with a long one continually). To interrupt the auto attendant, press the flashing LINE button on this 1080 telephone to talk to the caller on that line, or press any other LINE button to disconnect this call and make a new call on another line. See the installation guide, page 48. EVERY 1080=AA lets you make all 1080 phones auto attendants. Use NO 1080=AA to make sure that no 1080 phones are auto attendants. Use PER 1080=AA to assign 1080 sets as auto attendants individually.

Use AUTO ATT DELAY to specify how long a 1080 auto attendant rings before it answers a call. Be sure to make this delay different for every auto attendant, so only one 1080 phone tries to answer a call at a time.

If an auto attendant is active, adjust the delay times for different features to let the auto attendant system answer outside calls. The answering system answer delay time (ANSWER DELAY, page 58) of all 1080 telephones in the same system must be longer than the auto attendant answer delay time (AUTO ATT DELAY, page 49).

You can set the system to deliver different messages, depending on the time of day. Program DAY/NIGHT TIMES on one set to control all the auto attendants in the system.

Use RESET AUTO ATT to erase all of the auto-attendant programming on all of the phones. All auto-attendant programming is erased.

You may wish to set one or more additional phones to act as auto attendant(s) when the primary auto attendant is turned off or busy.

An auto attendant is busy when someone at that extension is doing any of the following:

programming the phone

accessing messages

on an intercom call

dialing from the directory or call history

using any of the lines to make or answer a call

when the DTAD is recording a message at that extension

You can choose a particular extension to always be the primary auto attendant by setting that extension to have the shortest auto attendant pickup delay and setting the pickup delays of other auto attendants in the order you choose. Otherwise, the primary auto attendant may change as the system automatically assigns incoming calls among active auto attendants.

46

Image 52
Contents Installation guide Congratulations Line small business system Stop Table of contents Set ring delay duration To set up a small business system Planning your systemSelect Private Line in the Line Group Line Group section on Planning your system System planner Parts checklist 1040/1070/1080 Tool needed optionalImportant information for DSL users Important information for DSL users Important information for DSL users Professionally installed splitter for DSL lines Table/desktop installation 800 222-3111. In Canada, call 1 866Two 2-line wall jacks Table/desktop installation Table/desktop installation Wall mounting Line 3 + Line Directory card Optional headset purchased separately Feature menu Rapid scrollPhone Settings Delay RingONE Touch PreferenceTIME/DATE YEAR, MonthDATE, Hour MINUTE, AM/PMCovm Reset Reset ALLAuto ATT Setup Auto ATT DelayAuto Setup Custom SetupDtad Setup Answer DelayFWD Delay Time Toll SaverRemote Code Message LengthCSL Delay Ring CentrexConsole LanguageDtad feature menu 1080 only Private Msgs Play NEW MsgsPlay ALL Msgs Remove ALLShare Ogms DownloadOgms Record TimeMenu operation Phone settings LanguagePreference One touchProgram From previous Extension number L1 RINGER, L2 RINGER, L3 Ringer or L4 Ringer Ringer on/offRinger type Delay ring Auto-MUTE Tone/pulse Hold reminderTime/date Time/date Automatic mode Special optionsPrime Line HeadsetVery Fast Scroll rateLCD contrast Covm ON/OFF, 1080 and 1070 only ON/OFFArea CODES, 1080 and 1070 only Line group Line group example Telephone Lines in SystemReset all Auto ATT Setup 1080 only Every 1080 = AA No 1080 = AAPer 1080 = AA Auto ATT delay Press Enter Reset Auto ATT, 1080 only About system extension mailboxes SYS EXT mailbox 1080 onlySystem Extensions Auto setup Custom setupUnassign Mboxes Remove ext msgs To delete all messages of all SYS EXT phones Dtad setup 1080 only Answer statusAnswer delay Toll saverRemote code Message length Message alert Call screening Dtad interceptDtad Feature Private Msgs Here is the menu structure for the Dtad Feature menu Auto attendant outgoing daytime announcement Outgoing announcements for auto attendantAutomatic Mode To record the daytime announcementTo play the daytime announcement To delete the daytime announcementTo record the nighttime announcement EnterTo play the nighttime announcement To delete the nighttime announcementDtad Feature Menu 1080 only To record the directory announcementTo play the directory announcement To delete the directory announcementShare system announcements Download system announcements Downloading Please WaitCentrex ConsoleCSL delay ring Language Centrex operation Console operationSet ring delay duration About a fax machine Using a fax switchAdding a fax machine Technical specification Glossary Glossary Glossary Optional spare battery purchased separately Polarity label Troubleshooting Or Speaker Appears to be dead onIs no dial tone on this Troubleshooting Troubleshooting Fail Troubleshooting Troubleshooting Answer Delay time see the Answer Troubleshooting Dialing Troubleshooting Index