Aastra Telecom 6753i R manual Using Advanced Automated Receptionist Features

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Advanced Administrator Options

4. Click Assign an operator, and then select the person who will perform this role.

5. Click OK.

Using Advanced Automated Receptionist Features

Once you have selected the Automated Receptionist plan, there are a variety of options to configure, such as the greeting and prompts used, and whether your directory should be made available to outside callers.

Configuring the Automated Receptionist

To configure Automated Receptionist properties using Administrator, do the following.

1.Click the Call Routing button.

2.In the Tasks pane, click Configure Automated Receptionist Properties.

3.Specify the options you want, including enabling the directory and configuring prompts for the Automated Receptionist to use.

4.Click OK.

Choosing the Automated Receptionist Greeting and Prompt

How the Automated Receptionist greets and prompts people is important, because callers hear these greetings every time they call your business.

44	AastraLink RP System Administrator Guide

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Contents AastraLink RP Solution Page Software License Agreement Software License AgreementPage Table of Contents Upgrading the AastraLink RP Solution Introduction About This GuideIntroduction Voice Recognition Summary of System FeaturesSystem Overview Microsoft Response Point Administrator Auto-DiscoveryMicrosoft Response Point Assistant System Deployment RequirementsGateway System InstallationBase Unit RP Phones Aastra 6757i CT RP Phone Response Point Administrator Installing AdministratorStarting Administrator Connect to Base Unit dialog opens Response Point Assistant Starting AssistantResponse Point Assistant Using Administrator Adding UsersUsing Computer-Generated Speech Recording User NamesRecording Audio from a Phone Using a Prerecorded Sound File Editing Users Click OK to return to the Specify Spoken Name dialogRemoving Users Adding Phones Administrator-Select dialog opens Adding Multiple Line Phones SIPWho will receive calls on this phone page opens Activating phone lines on the Web UI For Model 6757i CT RP Editing a Phone For Model 6753i RPRemoving a Phone Using Administrator Voice Services Adding Gateways Analog Phone ServicesVoice Services Adding VoIP Phone Services Editing Voice Services Removing Voice ServicesVoice Services Advanced Administrator Options Setting the Date and TimeConfiguring the Email Server Internet connection with an Internet service providerSetting Parked Call Music Tasks pane, under Properties, click Configure E-Mail ServerUsing the default built-in Parked Call Music audio file Using an external music source for Parked Call MusicSetting Voicemail Options Using the Automated ReceptionistChoosing the Automated Receptionist Greeting and Prompt Using Advanced Automated Receptionist FeaturesConfiguring the Automated Receptionist Configuring Bypass Receptionist Using a Receptionist or Operator Using the Receptionist PlanUsing an Operator Tasks pane, click Choose How to Answer CallsSetting up a Job-Role User Simultaneous Ringing/Ringing GroupsAssigning Incoming Calls to the Job-Role User Call HistoryAssigning a Job-Role User to a Phone Base Unit Storage Limits Voicemail StorageSaving Call History list Base Unit Storage FAQs Viewing Storage SpaceBacking up and Restoring Base Unit Configuration Restoring a Backup Event Logs on the Base Unit Setting Options via the Aastra Web UI Using AdministratorUsing the Phone Interface Finding Your Phone’s IP AddressUsing the Aastra Web UI At the prompt, enter your username and password and click OK Headings Descriptions Advanced Upgrading the AastraLink RP Solution Base Unit and Software UpgradesUpgrade Process Version ControlPhone and Gateway Upgrades Upgrade All Device Firmware Using AdministratorUpgrade Selected Device Firmware Using Administrator Manual Phone Upgrades Click Download Firmware Resetting with the Aastra WebUI Resetting Your AastraLink RP SolutionFactory Defaulting Aastra RP Phones John Burns 103 Sat Jun 8 255p Microsoft Utilities Resetting with the Phone UIResetting the AastraLink RP 500 Base Unit Password Extracting Diagnostic Information from the Base Unit Erasing All Private Information on the Base UnitTroubleshooting Solutions General TroubleshootingAuto-Discovery Troubleshooting What should I do if I see this message in the event log?Why isnt the AastraLink RP 500 Base Unit responding? Page Limited Warranty Warranty Repair ServicesAfter Warranty Service ExclusionsPage Index AastraLink RP System Administrator Guide Index Index