Aastra Telecom 6753i R manual Phone and Gateway Upgrades

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If the version of the base unit is a later version than Administrator, you'll see a message telling you whether an upgrade is mandatory or optional

Phone and Gateway Upgrades

Response Point venders will periodically release firmware packages to upgrade both IP phones and gateways on your AastraLink Response point Solution. Upgrade software packages may include new versions of firmware for one or more devices. You can elect to upgrade all devices, or only some devices on your network.

Upgrade All Device Firmware Using Administrator

To upgrade all devices (recommended) do the following.

Note: Upgrading will disrupt phone service, so don’t begin an upgrade during business hours.

1.From within the Administrator software, click the Phone System button.

2.Click Upgrade Device Firmware under the heading Other.

3.Click Browse to find the upgrade package on your computer.

A table displays detailed information about the upgrade package you selected including the new version number, the release date of the package, and the number of your devices that apply to this upgrade package.

4.Click Upgrade all devices to which this package applies, and click Next.

5.On the Confirmation and warnings page, review the devices in the Devices to be upgraded list, and read the cautionary information regarding the upgrade process.

6.Click Upgrade to start the process.

Do not disturb the devices during the upgrade. Each device may take several minutes for

Response Point to upgrade.

7.The Upgrading device firmware page shows you the status of every device—whether the upgrade started, succeeded, failed, or is still in progress. When the process finishes, if you only want to see devices that failed, select the Show only failed upgrades in the list check box.

Upgrading the AastraLink RP Solution

AastraLink RP System Administrator Guide

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Contents AastraLink RP Solution Page Software License Agreement Software License AgreementPage Table of Contents Upgrading the AastraLink RP Solution About This Guide IntroductionIntroduction System Overview Summary of System FeaturesVoice Recognition Auto-Discovery Microsoft Response Point AdministratorMicrosoft Response Point Assistant System Deployment RequirementsBase Unit System InstallationGateway RP Phones Aastra 6757i CT RP Phone Installing Administrator Response Point AdministratorStarting Administrator Connect to Base Unit dialog opens Starting Assistant Response Point AssistantResponse Point Assistant Adding Users Using AdministratorRecording User Names Using Computer-Generated SpeechRecording Audio from a Phone Using a Prerecorded Sound File Click OK to return to the Specify Spoken Name dialog Editing UsersRemoving Users Adding Phones Administrator-Select dialog opens SIP Adding Multiple Line PhonesWho will receive calls on this phone page opens Activating phone lines on the Web UI For Model 6757i CT RP For Model 6753i RP Editing a PhoneRemoving a Phone Using Administrator Adding Gateways Analog Phone Services Voice ServicesVoice Services Adding VoIP Phone Services Removing Voice Services Editing Voice ServicesVoice Services Setting the Date and Time Advanced Administrator OptionsInternet connection with an Internet service provider Configuring the Email ServerTasks pane, under Properties, click Configure E-Mail Server Setting Parked Call MusicUsing an external music source for Parked Call Music Using the default built-in Parked Call Music audio fileUsing the Automated Receptionist Setting Voicemail OptionsConfiguring the Automated Receptionist Using Advanced Automated Receptionist FeaturesChoosing the Automated Receptionist Greeting and Prompt Configuring Bypass Receptionist Using the Receptionist Plan Using a Receptionist or OperatorTasks pane, click Choose How to Answer Calls Using an OperatorSimultaneous Ringing/Ringing Groups Setting up a Job-Role UserAssigning a Job-Role User to a Phone Call HistoryAssigning Incoming Calls to the Job-Role User Saving Call History list Voicemail StorageBase Unit Storage Limits Viewing Storage Space Base Unit Storage FAQsBacking up and Restoring Base Unit Configuration Restoring a Backup Event Logs on the Base Unit Using Administrator Setting Options via the Aastra Web UIUsing the Phone Interface Finding Your Phone’s IP AddressUsing the Aastra Web UI At the prompt, enter your username and password and click OK Headings Descriptions Advanced Base Unit and Software Upgrades Upgrading the AastraLink RP SolutionUpgrade Process Version ControlUpgrade All Device Firmware Using Administrator Phone and Gateway UpgradesUpgrade Selected Device Firmware Using Administrator Manual Phone Upgrades Click Download Firmware Factory Defaulting Aastra RP Phones Resetting Your AastraLink RP SolutionResetting with the Aastra WebUI John Burns 103 Sat Jun 8 255p Resetting the AastraLink RP 500 Base Unit Password Resetting with the Phone UIMicrosoft Utilities Erasing All Private Information on the Base Unit Extracting Diagnostic Information from the Base UnitGeneral Troubleshooting Troubleshooting SolutionsWhat should I do if I see this message in the event log? Auto-Discovery TroubleshootingWhy isnt the AastraLink RP 500 Base Unit responding? Page Warranty Repair Services Limited WarrantyAfter Warranty Service ExclusionsPage Index AastraLink RP System Administrator Guide Index Index