Aastra Telecom 6753i R manual Table of Contents

Page 5

Table of Contents

 

Software License Agreement

3

Introduction

7

About This Guide

7

System Overview

9

Summary of System Features

9

System Installation

11

Base Unit

11

Gateway

11

RP Phones

12

Response Point Administrator

14

Installing Administrator

14

Starting Administrator

15

Response Point Assistant

17

Starting Assistant

17

Using Administrator

19

Adding Users

19

Recording User Names

20

Editing Users

23

Removing Users

24

Adding Phones

25

Adding Multiple Line Phones

27

Editing a Phone

31

Removing a Phone

32

Voice Services

34

Adding Gateways (Analog Phone Services)

34

Adding VoIP Phone Services

36

Editing Voice Services

37

Removing Voice Services

37

Advanced Administrator Options

39

Setting the Date and Time

39

Configuring the Email Server

40

Setting Parked Call Music

41

Setting Voicemail Options

43

Using the Automated Receptionist

43

Using Advanced Automated Receptionist Features

44

Using a Receptionist or Operator

46

Simultaneous Ringing/Ringing Groups

48

Call History

49

Voicemail Storage

50

Base Unit Storage FAQs

51

Backing up and Restoring Base Unit Configuration

52

Event Logs on the Base Unit

54

Setting Options via the Aastra Web UI

55

Finding Your Phone’s IP Address

55

Using the Aastra Web UI

56

Table of Contents

AastraLink RP System Administrator Guide

5

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Contents AastraLink RP Solution Page Software License Agreement Software License AgreementPage Table of Contents Upgrading the AastraLink RP Solution About This Guide IntroductionIntroduction Voice Recognition Summary of System FeaturesSystem Overview Auto-Discovery Microsoft Response Point AdministratorMicrosoft Response Point Assistant System Deployment RequirementsGateway System InstallationBase Unit RP Phones Aastra 6757i CT RP Phone Installing Administrator Response Point AdministratorStarting Administrator Connect to Base Unit dialog opens Starting Assistant Response Point AssistantResponse Point Assistant Adding Users Using AdministratorRecording User Names Using Computer-Generated SpeechRecording Audio from a Phone Using a Prerecorded Sound File Click OK to return to the Specify Spoken Name dialog Editing UsersRemoving Users Adding Phones Administrator-Select dialog opens SIP Adding Multiple Line PhonesWho will receive calls on this phone page opens Activating phone lines on the Web UI For Model 6757i CT RP For Model 6753i RP Editing a PhoneRemoving a Phone Using Administrator Adding Gateways Analog Phone Services Voice ServicesVoice Services Adding VoIP Phone Services Removing Voice Services Editing Voice ServicesVoice Services Setting the Date and Time Advanced Administrator OptionsInternet connection with an Internet service provider Configuring the Email ServerTasks pane, under Properties, click Configure E-Mail Server Setting Parked Call MusicUsing an external music source for Parked Call Music Using the default built-in Parked Call Music audio fileUsing the Automated Receptionist Setting Voicemail OptionsChoosing the Automated Receptionist Greeting and Prompt Using Advanced Automated Receptionist FeaturesConfiguring the Automated Receptionist Configuring Bypass Receptionist Using the Receptionist Plan Using a Receptionist or OperatorTasks pane, click Choose How to Answer Calls Using an OperatorSimultaneous Ringing/Ringing Groups Setting up a Job-Role UserAssigning Incoming Calls to the Job-Role User Call HistoryAssigning a Job-Role User to a Phone Base Unit Storage Limits Voicemail StorageSaving Call History list Viewing Storage Space Base Unit Storage FAQsBacking up and Restoring Base Unit Configuration Restoring a Backup Event Logs on the Base Unit Using Administrator Setting Options via the Aastra Web UIUsing the Phone Interface Finding Your Phone’s IP AddressUsing the Aastra Web UI At the prompt, enter your username and password and click OK Headings Descriptions Advanced Base Unit and Software Upgrades Upgrading the AastraLink RP SolutionUpgrade Process Version ControlUpgrade All Device Firmware Using Administrator Phone and Gateway UpgradesUpgrade Selected Device Firmware Using Administrator Manual Phone Upgrades Click Download Firmware Resetting with the Aastra WebUI Resetting Your AastraLink RP SolutionFactory Defaulting Aastra RP Phones John Burns 103 Sat Jun 8 255p Microsoft Utilities Resetting with the Phone UIResetting the AastraLink RP 500 Base Unit Password Erasing All Private Information on the Base Unit Extracting Diagnostic Information from the Base UnitGeneral Troubleshooting Troubleshooting SolutionsWhat should I do if I see this message in the event log? Auto-Discovery TroubleshootingWhy isnt the AastraLink RP 500 Base Unit responding? Page Warranty Repair Services Limited WarrantyAfter Warranty Service ExclusionsPage Index AastraLink RP System Administrator Guide Index Index