Aastra Telecom 6753i R manual Introduction, About This Guide

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Introduction

Congratulations on your purchase of the AastraLink RP Solution for small to medium-sized businesses! The AastraLink RP Solution communicates over an IP Network, allowing you to receive and place calls in the same manner as a regular business telephone system. The AastraLink RP Solution is a phone system that offers breakthrough voice-activated user interface, simplified setup and user management, and effortless mobility, powered by Microsoft® Response Point™.

	Typical Network Setup	Microsoft ResponsePoint
	Typical Network Setup	Administrator Software
		Administrator Software
		6751i RPIPPhone
		LAN Ethernet Switch
	Internet	6753i RPIPPhone
	Internet
		Router

PSTN

6757i CTRP

IPPhone

CT cordless

AastraLink Rp 540 Gateway

AastraLink RP500 Base Unit

About This Guide

This manual is designed for network system administrators and describes how to install and maintain your AastraLink RP Solution. Not all features listed are available by default and some may depend on your phone system or service provider. The following guides may apply to components of your AastraLink RP Solution:

•AastraLink RP 500 Base Unit Installation Guide

•AastraLink RP 540 Gateway Installation Guide

•AastraLink RP Solution Quick Start Guide

•Aastra 6751i RP, 6753i RP and 6757i CT RP Phone Installation Guides

•AastraLink IP Phone User Guide

The AastraLink RP 500 Base Unit Installation Guide – includes detailed instructions on setting up the AastraLink RP 500 Base Unit required for all AastraLink RP systems.

The AastraLink RP 540 Gateway Installation Guide – gives detailed instructions on setting up the AastraLink RP 540 Gateway for all AastraLink RP systems which connect to external phone lines.

The AastraLink RP Solution Quick Start Guide – provides basic information on setting up and configuring the AastraLink RP Solution.

The Aastra 6751i RP, 6753i RP and 6757i CT RP Phone Installation Guides - contain detailed instructions on setting up the Aastra RP phones you can use with theAastraLink RP Solution.

Introduction

AastraLink RP System Administrator Guide

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Contents AastraLink RP Solution Page Software License Agreement Software License AgreementPage Table of Contents Upgrading the AastraLink RP Solution About This Guide IntroductionIntroduction System Overview Summary of System FeaturesVoice Recognition System Deployment Requirements Microsoft Response Point AdministratorAuto-Discovery Microsoft Response Point AssistantBase Unit System InstallationGateway RP Phones Aastra 6757i CT RP Phone Installing Administrator Response Point AdministratorStarting Administrator Connect to Base Unit dialog opens Starting Assistant Response Point AssistantResponse Point Assistant Adding Users Using AdministratorRecording User Names Using Computer-Generated SpeechRecording Audio from a Phone Using a Prerecorded Sound File Click OK to return to the Specify Spoken Name dialog Editing UsersRemoving Users Adding Phones Administrator-Select dialog opens SIP Adding Multiple Line PhonesWho will receive calls on this phone page opens Activating phone lines on the Web UI For Model 6757i CT RP For Model 6753i RP Editing a PhoneRemoving a Phone Using Administrator Adding Gateways Analog Phone Services Voice ServicesVoice Services Adding VoIP Phone Services Removing Voice Services Editing Voice ServicesVoice Services Setting the Date and Time Advanced Administrator OptionsInternet connection with an Internet service provider Configuring the Email ServerTasks pane, under Properties, click Configure E-Mail Server Setting Parked Call MusicUsing an external music source for Parked Call Music Using the default built-in Parked Call Music audio fileUsing the Automated Receptionist Setting Voicemail OptionsConfiguring the Automated Receptionist Using Advanced Automated Receptionist FeaturesChoosing the Automated Receptionist Greeting and Prompt Configuring Bypass Receptionist Using the Receptionist Plan Using a Receptionist or OperatorTasks pane, click Choose How to Answer Calls Using an OperatorSimultaneous Ringing/Ringing Groups Setting up a Job-Role UserAssigning a Job-Role User to a Phone Call HistoryAssigning Incoming Calls to the Job-Role User Saving Call History list Voicemail StorageBase Unit Storage Limits Viewing Storage Space Base Unit Storage FAQsBacking up and Restoring Base Unit Configuration Restoring a Backup Event Logs on the Base Unit Finding Your Phone’s IP Address Setting Options via the Aastra Web UIUsing Administrator Using the Phone InterfaceUsing the Aastra Web UI At the prompt, enter your username and password and click OK Headings Descriptions Advanced Version Control Upgrading the AastraLink RP SolutionBase Unit and Software Upgrades Upgrade ProcessUpgrade All Device Firmware Using Administrator Phone and Gateway UpgradesUpgrade Selected Device Firmware Using Administrator Manual Phone Upgrades Click Download Firmware Factory Defaulting Aastra RP Phones Resetting Your AastraLink RP SolutionResetting with the Aastra WebUI John Burns 103 Sat Jun 8 255p Resetting the AastraLink RP 500 Base Unit Password Resetting with the Phone UIMicrosoft Utilities Erasing All Private Information on the Base Unit Extracting Diagnostic Information from the Base UnitGeneral Troubleshooting Troubleshooting SolutionsWhat should I do if I see this message in the event log? Auto-Discovery TroubleshootingWhy isnt the AastraLink RP 500 Base Unit responding? Page Exclusions Limited WarrantyWarranty Repair Services After Warranty ServicePage Index AastraLink RP System Administrator Guide Index Index