Aastra Telecom 6753i R manual Backing up and Restoring Base Unit Configuration

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Advanced Administrator Options

receive voice messages as email attachments. Voice messages sent as email attachments are not stored on the base unit, and therefore they are not deleted by the base unit after any period of time.

When are voice messages deleted?

When voice messages are restored from a backup, any voice messages older than 30 days will be deleted. If the base unit does not have enough free space, voice messages older than 15 days may also be deleted.

How long are passwords stored on the base unit?

Base unit and extension number passwords are stored on the base unit indefinitely, or until the user who is associated with this information is removed from the phone system.

How long is user data stored on the base unit?

User-entered data is stored on the base unit indefinitely, or until the user who is associated with this information is removed from the phone system. This data includes names, phone numbers, email addresses, and personal contact information.

How long is the email server password stored?

The email server password is stored on the base unit indefinitely, or until the phone system administrator removes it. (This only applies if the phone system administrator configures Response Point to send voice messages as email attachments.)

Where is this information stored?

All data is stored on the physical device, which is why it’s important to keep the base unit in a secured location with restricted access.

What information can I prevent from being stored?

If you do not want your voice messages stored on the base unit, you can configure Response Point to send your voice messages as email attachments. With this configuration, your voice messages are stored in your email program instead of on the base unit.

How do I erase the information stored in the base unit?

The AastraLink RP Solution CD comes with the Erase Data program ("ResponsePointEraseData.exe"), a tool that the phone system administrator can use to permanently delete all data stored on the base unit. You will want to erase all personal information from the physical device if you are giving it to someone else.

Backing up and Restoring Base Unit Configuration

Backing Up

It's important to back up the base unit, where contact information, voice messages, and other settings are stored. In the unlikely event that the base unit is damaged or fails, you can restore your phone system from a backup of the base unit. If your business is fast-paced and depends heavily on phone work, it's a good idea to set up a frequent backup schedule during off hours.

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AastraLink RP System Administrator Guide

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Contents AastraLink RP Solution Page Software License Agreement Software License AgreementPage Table of Contents Upgrading the AastraLink RP Solution Introduction About This GuideIntroduction System Overview Summary of System FeaturesVoice Recognition Microsoft Response Point Administrator Auto-DiscoveryMicrosoft Response Point Assistant System Deployment RequirementsBase Unit System InstallationGateway RP Phones Aastra 6757i CT RP Phone Response Point Administrator Installing AdministratorStarting Administrator Connect to Base Unit dialog opens Response Point Assistant Starting AssistantResponse Point Assistant Using Administrator Adding UsersUsing Computer-Generated Speech Recording User NamesRecording Audio from a Phone Using a Prerecorded Sound File Editing Users Click OK to return to the Specify Spoken Name dialogRemoving Users Adding Phones Administrator-Select dialog opens Adding Multiple Line Phones SIPWho will receive calls on this phone page opens Activating phone lines on the Web UI For Model 6757i CT RP Editing a Phone For Model 6753i RPRemoving a Phone Using Administrator Voice Services Adding Gateways Analog Phone ServicesVoice Services Adding VoIP Phone Services Editing Voice Services Removing Voice ServicesVoice Services Advanced Administrator Options Setting the Date and TimeConfiguring the Email Server Internet connection with an Internet service providerSetting Parked Call Music Tasks pane, under Properties, click Configure E-Mail ServerUsing the default built-in Parked Call Music audio file Using an external music source for Parked Call MusicSetting Voicemail Options Using the Automated ReceptionistConfiguring the Automated Receptionist Using Advanced Automated Receptionist FeaturesChoosing the Automated Receptionist Greeting and Prompt Configuring Bypass Receptionist Using a Receptionist or Operator Using the Receptionist PlanUsing an Operator Tasks pane, click Choose How to Answer CallsSetting up a Job-Role User Simultaneous Ringing/Ringing GroupsAssigning a Job-Role User to a Phone Call HistoryAssigning Incoming Calls to the Job-Role User Saving Call History list Voicemail StorageBase Unit Storage Limits Base Unit Storage FAQs Viewing Storage SpaceBacking up and Restoring Base Unit Configuration Restoring a Backup Event Logs on the Base Unit Setting Options via the Aastra Web UI Using AdministratorUsing the Phone Interface Finding Your Phone’s IP AddressUsing the Aastra Web UI At the prompt, enter your username and password and click OK Headings Descriptions Advanced Upgrading the AastraLink RP Solution Base Unit and Software UpgradesUpgrade Process Version ControlPhone and Gateway Upgrades Upgrade All Device Firmware Using AdministratorUpgrade Selected Device Firmware Using Administrator Manual Phone Upgrades Click Download Firmware Factory Defaulting Aastra RP Phones Resetting Your AastraLink RP SolutionResetting with the Aastra WebUI John Burns 103 Sat Jun 8 255p Resetting the AastraLink RP 500 Base Unit Password Resetting with the Phone UIMicrosoft Utilities Extracting Diagnostic Information from the Base Unit Erasing All Private Information on the Base UnitTroubleshooting Solutions General TroubleshootingAuto-Discovery Troubleshooting What should I do if I see this message in the event log?Why isnt the AastraLink RP 500 Base Unit responding? Page Limited Warranty Warranty Repair ServicesAfter Warranty Service ExclusionsPage Index AastraLink RP System Administrator Guide Index Index
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