Aastra Telecom 6753i R manual Index

Page 77

M

Microsoft Response Point upgrading 60 version control 60

Microsoft Response Point Administrator about 10

Microsoft Response Point Assistant 10 multiple phone lines 27, 29

multiple phones ring plan 48 job-role user set up 48 job-role user, assigning 49 job-role user, assigning calls 49 setting up 48

music, setting 41, 42

O

operator 47

P

parked call music default 42 external 42 setting 41

password

Assistant default 17 base unit default 16 Web UI default 29

phones adding 25

assigned user display 27 factory defaulting 65 installation 7 installation summary 12 IP addresses

Administrator 55 phone interface 55

manual upgrading 63 programmable lines 29 removing local configuration 65, 67 resetting 65, 67

restoring factory defaults 65, 67 setting up 7

start up screens 27 upgrading 61

programmable line keys 27 programmable softkeys, lines 27

R

receptionist plan 46

receptionist see also automated receptionist receptionist, bypassing 45

recording

from phone 21 user names 20

resetting 65 ringing groups 48

S

simultaneous ringing 48 sound files 22

system about 9

deployment requirements 10 features 9

limitations 10 system installation 11

T

time 39

U

upgrading base unit 60 gateway 61 phones 61

phones, manually 63 system 60

users adding 19 deleting

see users, removing editing 23 recording names 20 removing 24

Index

AastraLink RP System Administrator Guide

77

Image 77
Contents AastraLink RP Solution Page Software License Agreement Software License AgreementPage Table of Contents Upgrading the AastraLink RP Solution About This Guide IntroductionIntroduction Voice Recognition Summary of System FeaturesSystem Overview Auto-Discovery Microsoft Response Point AdministratorMicrosoft Response Point Assistant System Deployment RequirementsGateway System InstallationBase Unit RP Phones Aastra 6757i CT RP Phone Installing Administrator Response Point AdministratorStarting Administrator Connect to Base Unit dialog opens Starting Assistant Response Point AssistantResponse Point Assistant Adding Users Using AdministratorRecording User Names Using Computer-Generated SpeechRecording Audio from a Phone Using a Prerecorded Sound File Click OK to return to the Specify Spoken Name dialog Editing UsersRemoving Users Adding Phones Administrator-Select dialog opens SIP Adding Multiple Line PhonesWho will receive calls on this phone page opens Activating phone lines on the Web UI For Model 6757i CT RP For Model 6753i RP Editing a PhoneRemoving a Phone Using Administrator Adding Gateways Analog Phone Services Voice ServicesVoice Services Adding VoIP Phone Services Removing Voice Services Editing Voice ServicesVoice Services Setting the Date and Time Advanced Administrator OptionsInternet connection with an Internet service provider Configuring the Email ServerTasks pane, under Properties, click Configure E-Mail Server Setting Parked Call MusicUsing an external music source for Parked Call Music Using the default built-in Parked Call Music audio fileUsing the Automated Receptionist Setting Voicemail OptionsChoosing the Automated Receptionist Greeting and Prompt Using Advanced Automated Receptionist FeaturesConfiguring the Automated Receptionist Configuring Bypass Receptionist Using the Receptionist Plan Using a Receptionist or OperatorTasks pane, click Choose How to Answer Calls Using an OperatorSimultaneous Ringing/Ringing Groups Setting up a Job-Role UserAssigning Incoming Calls to the Job-Role User Call HistoryAssigning a Job-Role User to a Phone Base Unit Storage Limits Voicemail StorageSaving Call History list Viewing Storage Space Base Unit Storage FAQsBacking up and Restoring Base Unit Configuration Restoring a Backup Event Logs on the Base Unit Using Administrator Setting Options via the Aastra Web UIUsing the Phone Interface Finding Your Phone’s IP AddressUsing the Aastra Web UI At the prompt, enter your username and password and click OK Headings Descriptions Advanced Base Unit and Software Upgrades Upgrading the AastraLink RP SolutionUpgrade Process Version ControlUpgrade All Device Firmware Using Administrator Phone and Gateway UpgradesUpgrade Selected Device Firmware Using Administrator Manual Phone Upgrades Click Download Firmware Resetting with the Aastra WebUI Resetting Your AastraLink RP SolutionFactory Defaulting Aastra RP Phones John Burns 103 Sat Jun 8 255p Microsoft Utilities Resetting with the Phone UIResetting the AastraLink RP 500 Base Unit Password Erasing All Private Information on the Base Unit Extracting Diagnostic Information from the Base UnitGeneral Troubleshooting Troubleshooting SolutionsWhat should I do if I see this message in the event log? Auto-Discovery TroubleshootingWhy isnt the AastraLink RP 500 Base Unit responding? Page Warranty Repair Services Limited WarrantyAfter Warranty Service ExclusionsPage Index AastraLink RP System Administrator Guide Index Index