Aastra Telecom 480I CT manual Why does my phone display the No Service message?

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Why does my phone display "Bad Encrypted Config"?

The IP phone displays "Bad Encrypted Config" because encrypted configuration files are enabled but the decryption process has failed.

Report this error to your system administrator.

Why does my phone display the “No Service” message?

The phone displays the

No Service” message if the SIP settings have not been set up correctly.

Contact your system adminstrator for more information.

How do I restart the 480i CT IP Phone?

Note: You must restart the 480i CT IP phone from the Station Base or

from the Aastra Web UI.

IP Phone UI

1.Press %on the phone to enter the Options List.

2.Select Phone Status.

3.Select Restart Phone.

4.Press Restart to restart the phone.

Note: To cancel without restarting the phone, press Cancel.

Aastra Web UI

1.Click on Operation->Reset.

2.Click .

3.Click OK at the confirmation prompt.

How do I change my User Password?

You can change the user password from the IP phone UI or the Aastra

Web UI.

IP Phone UI

1.Press %on the phone to enter the Options List.

2.Select User Password.

3.Enter the current user pass- word.

4.Enter the new user password.

5.Re-enter the new user pass- word.

6.Press Enter to save the new password. A message, "Password Changed" displays on the screen.

Aastra Web UI

1.Click on Operation->User Password.

2.In the "Current Password" field, enter the current user password.

Note: By default, the user name is “user” (all lowercase) and the password field is left blank. If you have forgotten your pass- word, contact your system administrator for assistance.

3.In the "New Password" field, enter the new user password.

4.In the "Confirm Password" field, enter the new user pass- word again.

Troubleshooting Solutions

56/IP Phone User Guide

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Contents Model Page Software License Agreement Page Contents Table of ContentsTable of Contents Documentation About this GuideAbout this Guide Introduction Phone FeaturesIntroduction General RequirementsCustomizing Your 480i CT Base Station Setting Your OptionsCustomizing Your 480i CT Base Station Aastra Web UIOperation Accessing the Aastra Web UIUI Status, Operation, Basic Settings Hard keys Using your 480i CT Base StationUsing your 480i CT Base Station Multiple Line and Call AppearancesCustomized Softkeys Idle StateSoftkeys Softkeys as Line/Call Appearances Using your480i CT Base Station Softkeys as Customized Do not Disturb Softkeys as Customized SpeeddialsSoftkeys as Customized Busy Lamp Field BLF ExampleSoftkeys for Accessing XML Services Softkeys as Customized Empty Key Softkeys as Customized Flash KeySoftkeys as Customized Park/ Pickup Keys Xml application URI Xml application titleConnected State State-Based SoftkeysMaking Calls from 480i CT Base Station Using a HeadsetAdvanced Volume Controls for the Headset Mic Making Calls from 480i CT Base StationRedial To Make and Receive Calls Using a HeadsetIntercom IP Phone UIMute Receiving Calls at the 480i CT Base Station Answering an Incoming CallTransferring Calls Handling Calls from the 480i CT Base StationPlacing a Call on Hold IP Phone UI To create a conference call Conferencing CallsIP Phone UI To transfer a call to another extension Enabling/Disabling Microphone and Auto-Answer Click on Operation-ResetPicking up Calls IP Phone UI To pickup a callCall Forwarding Setting Call ForwardingEnding Calls Select Call ForwardFor Global Call Forward Settings Calls from the 480i CT Base Station Park/Pickup Static ConfigurationPark/Pickup Call Server Configuration Values HandlingPark/Pickup Programmable Configuration Configuring Park /Pickup using Static ConfigurationAastra Web UI Click on Basic Settings- Preferences-General Programmable Configuration Using the Aastra Web UI Aastra Web UI Click on Operation- Softkeys and XMLFor 480i CT Handset Click on Operation-Reset Restart Phone fieldUsing the Park Call/Pickup Parked Call Feature Click on Operation-Handset KeysPickup a Parked Call Services Additional FeaturesAdditional Features XML ServicesUsing the Callers List Callers ListAastra Web UI Click on Operation-Directory Missed Calls IndicatorDownloading the Callers List Callerslist.csv file down- loads to your computerServer to IP Phone Download Using the Directory ListDirectory List Directory List LimitationsVoicemail Suppressing Dtmf Playback Configuring Suppression of Dtmf PlaybackUsing Voicemail Ring Tone Sets Ring Tones and Tone SetsRing Tones For global configuration Configuring Ring Tones and Tone SetsGlobal configuration only For per-line configuration Configuring Stuttered Dial ToneConfiguring Call Waiting Tone Stuttered Dial ToneLanguage Setting LanguageLanguage Customizing Your 480i CT Cordless Handset Accessing OptionsCustomizing Your 480i CT Cordless Handset Ring Tone Call timerLanguage Custom nameKey Lock On or Off Handset PairingVibrate BacklightFeature Keys on the Handset Customizing Your 480i CTFeature Key Programming Guidelines List empty Use web page to configureProgramming Feature Keys Idle Mode Using the 480i CT Cordless HandsetUsing the 480i CT Cordless Handset Handset Icons and Status MessagesHandset Keys Feature Key List Ï Multifunction Handset LED IndicatorBattery Charging Redial Key ßDirectory 480i CT Cordless Handset Volume ControlHandset Battery Indicator & Status Entering Characters and NumbersKey General Record EditingKey / Pause key 123 -þabcþ-ABC softkeyAdding Record to Directory Saving Item to Directory Callers List 480i CT Cordless HandsetDialing from Callers List Deleting Item from Callers List Pre-dialling a Number Making Calls from 480i CT Cordless HandsetMaking Calls from 480i CT Cordless Handset Receiving CallsCorey 516-2681 Public 000000 Line Pairing and Unpairing Cordless Handset to Base Pairing HandsetUnpairing Handset Failed Removal Troubleshooting Solutions Troubleshooting SolutionsWhy does my phone display Bad Encrypted Config? Why does my phone display the No Service message?How do I change my User Password? How do I restart the 480i CT IP Phone?Troubleshooting Solutions Page Warranty Repair Services Limited WarrantyLimited Warranty After Warranty Service60 /IP Phone User Guide Index Index Aastra Telecom Inc.2005
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