Panasonic KX-TCD560E operating instructions Troubleshooting, Telephone

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Useful Information

Troubleshooting

If you still have difficulties after following the instructions in this section, disconnect the AC adaptors and turn off the handset, then reconnect the AC adaptors and turn on the handset.

Telephone

w is flashing.

LThe handset is not registered to the base unit. Register it (page 48).

LThe handset is too far from the base unit. Move closer.

LThe base unit AC adaptor is not connected. Check the connections.

I cannot make or receive calls.

LThe base unit AC adaptor or telephone line cord is not connected. Check the connections.

LIf you are using a splitter to connect the unit, remove the splitter and connect the unit to the wall socket directly. If the unit operates properly, check the splitter.

LDisconnect the base unit from the telephone line and connect the line to a known working telephone. If the working telephone operates properly, contact our service personnel to have the unit repaired. If the working telephone does not operate properly, contact your service provider.

LThe call bar feature is turned on. Turn it off (page 27).

LYou dialled a call restricted number (page 32).

LThe key lock feature is on. Turn it off (page 14).

The unit does not ring.

LThe ringer volume is turned off. Adjust the handset ringer volume (page 25) and the base unit ringer volume (page 31).

The handset does not vibrate for incoming calls.

LThe vibration feature is turned off. Turn it on (page 25).

The handset display is blank.

LThe handset is not turned on. Turn the power on (page 11).

The handset will not turn on.

LMake sure that the battery is installed correctly (page 10).

LFully charge the battery (page 10).

LClean the charge contacts and charge again (page 10).

The battery should be charging but the battery icon does not change.

LClean the charge contacts and charge again (page 10).

LThe charger AC adaptor is disconnected. Plug in the AC adaptor.

A busy tone is heard when {C} is pressed.

LThe handset is too far from the base unit. Move closer and try again.

LAnother handset is on an outside call. Wait for the other user to complete the call.

Static, sound cuts in/out, fades.

Interference from other electrical units. LLocate the handset and the base unit away from other electrical appliances.

LMove closer to the base unit.

The speaker cuts in/out while listening to recorded announcements with the speakerphone.

LUse the speakerphone in a quiet environment, or turn the mute on while listening to recorded announcements with the speakerphone.

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Helpline Tel. No.: U.K. 08700 100 076 R.O.I. 01289 8333

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Contents Operating Instructions Index Sales and support information Accessory informationAdditional/replacement accessories Model No Description Customer Care CentreIncluded parts PQLV19EGeneral Battery cautionImportant information EnvironmentControls and displays ControlsDisplay icons Menu Menu/feature IconDisplays Display Meaning IconSoft key icons Action Key Icon Soft keysSoft Action Key Icon Connections Base unitBattery strength Battery installationBattery charge Battery icons Battery strengthTurning the power on/off Battery replacementSetting the date and time LIf a power failure occurs, set the date and time again Redial feature Making callsOther features Answering calls Adding entries to the handset phonebook Handset phonebookFinding and calling a handset phonebook entry Searching by category Searching by voice voice search featureSearching by first character index search Searching for entries with a voice tagAdding a voice tag Editing/adding to handset phonebook entriesChanging a name, phone number, category Playing a voice tagErasing an entry in the handset phonebook Hot key quick dialChain dial Base unit phonebook KX- TCD580 only Adding entries to the base unit phonebookFinding and calling a base unit phonebook entry Changing a name, phone number, audible callPlaying back an audible call announcement Erasing an entry from the base unit phonebookGuide to handset settings Handset settings menu Sub-menu Default settingUseful Telephone Settings Ringer volume Handset settingsMemo alarm Ringer optionsTone options Display optionsCall options Other options Resetting the handset to its default settings Changing the LetterWise languageGuide to base unit settings Base unit settings Sub-menu Default setting MenuChanging the recall mode Base unit settingsAdjusting ringer volume Setting pause lengthResetting the base unit to its default settings Setting call restrictionChanging the base unit PIN personal identification number Useful Telephone Settings Caller ID service Viewing the Caller ID list and calling backErasing caller information Editing a caller’s phone number before calling backStoring caller information into the handset phonebook Writing and sending a new message SMS Short Message ServiceSending a message Sending a saved messageErasing a saved message Receiving a messageEditing a saved message Reading a received messageStoring the sender’s number in the handset phonebook Guide to SMS settingsErasing a received message Editing the sender’s number before calling backStoring the PBX line access number for PBX users only Changing SMS message centre numbersCharacter entry modes Character entry for SMS# LetterWise character table for English Optional Telephone Services Greeting message Using a prerecorded greeting messageAnswering system Recording a greeting messageRecording a voice memo Listening to messagesErasing the greeting message Key Direct commands Using direct commandsMemory capacity Turning remote operation on/off Using the answering system remotelyRemote operation Voice guidanceAnswering Default System setting Setting Remote commandsKey Remote command Turning on the answering system remotelySelecting the caller’s recording time Turning the greeting monitor on/offOperating additional units Registering a handset to a base unitCancelling a base unit Copying handset phonebook entries to other handsetsTransferring calls between handsets, conference calls Turning Walkie-Talkie on Changing the Walkie-Talkie modeWalkie-Talkie Turning Walkie-Talkie offMulti-unit Operation Wall mounting the base unit Wall mountingWall template for base unit Wall mounting the charger Wall template for chargerConnecting an optional headset Using the belt clipUsing an optional headset Attaching the belt clip Removing the belt clipCharacter entry Alphabet character table Numeric entry tableYExtended 2 character table Greek character table XExtended 1 character tableCyrillic character table Troubleshooting TelephoneAnswering system KX-TCD580 only FD is displayed Cannot operate the answering system remotelyCannot send or receive SMS messages FE is displayedNumber of channels 120 Duplex RF transmission power Approx mWTechnical information Channel spacing 1728 kHzConditions of guarantee Index PINIndex Page Page Page Declaration of conformity Dear purchaserFor your future reference Customer Care Helpline Tel. No. U.K 100 076 / R.O.I
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