Panasonic KX-TG9381T, KX-TG9382, KXTG9381T, KXTG9382T operating instructions Error messages

Useful Information

Error messages

If the unit detects a problem, one of the following messages is shown on the display.

Display message	Cause/solution
Busy	L The called unit is in use.
	L Other units are in use and the system is busy. Try again later.
	L Privacy mode is on for the call you tried to join (page 21).
	L The handset you are using is too far from the base unit. Move
	closer and try again.
	L The handset’s registration may have been canceled. Re-
	register the handset (page 33).
Check tel line 1	L The supplied telephone line cord has not been connected yet or
Check tel line 2	not connected properly. Check the connections (page 10).
	L If you use the unit as a single-line telephone only, erase the
	message as follows:
	To erase “Check tel line 1”, press {MENU}. i
	{#}{1}{8}{9}
	To erase “Check tel line 2”, press {MENU}. i
	{#}{1}{9}{0}
	When a power failure occurs, the message is displayed again.
	Erase again as above.
Couldn’t connect	L The headset has lost connection with the base unit. Confirm
Confirm headset	that your headset is turned on.
is on then retry	L The headset is too far from the base unit. Move closer to the
	base unit.
Error!!	L The handset’s registration has failed. Move the base unit and
	handset away from all electrical appliances and try again.
	L Recording was too short. Try again.
Failed	L Phonebook copy failed (page 24). Confirm the other unit (the
	receiver) is in standby mode and try again.
Incomplete	L Phonebook copy is incomplete. The receiver’s phonebook
	memory is full. Erase the unnecessary phonebook entries
	(page 24) from the other unit (the receiver) and try again.
Memory full	L The phonebook memory is full. Erase unnecessary entries
	(page 24).
	L Message memory is full. Erase unnecessary messages (page
	38, 39).
Messages full	L Message memory is full. Erase unnecessary messages (page
	38, 39).
No link to base.	L The handset has lost communication with the base unit. Move
Reconnect AC adaptor.	closer to the base unit and try again.
	L Unplug the base unit’s AC adaptor to reset the unit. Reconnect
	the adaptor and try again.
	L The handset’s registration may have been canceled. Re-
	register the handset (page 33).

52 For assistance, please visit http://www.panasonic.com/help