Panasonic KX-TG9382, KX-TG9381T, KXTG9381T, KXTG9382T Answering system Problem Cause/solution

Page 56

Useful Information

Answering system

Problem	Cause/solution
The unit does not record new	L The answering system is not turned on for the line you wish to
messages.	record messages from. Select the desired line or both lines,
	then turn the answering system on (page 37).
	L The message memory is full. Erase unnecessary messages
	(page 38).
	L The answering system is activated for both lines, and the 1st
	caller is leaving a voice message. The 2nd caller cannot leave
	a message, but the caller information will be stored (page 34).
	L If you subscribe to a voice mail service, messages are recorded
	by your service provider/telephone company, not your
	telephone. Change the unit’s number of rings setting or contact
	your service provider/telephone company (page 42).
I cannot operate the answering	L Someone is using the unit. Wait for the other user to finish.
system.	L A caller is leaving a message. Wait for the caller to finish.
	L The handset is too far from the base unit. Move closer.
I cannot operate the answering	L You are entering the wrong remote access code. If you forgot
system remotely.	the remote access code, store a new remote access code
	(page 40).
	L Press each key firmly.
	L The answering system is turned off. Turn it on (page 41).
	L You are using a rotary/pulse telephone. Try again using a
	touch-tone phone.
While recording a greeting	L A call is being received. Answer the call and try again later.
message or listening to
messages, the unit rings and
recording stops.

Using Bluetooth devices

Problem	Cause/solution
I cannot copy phonebook entries	L Confirm that your cellular phone supports Bluetooth wireless
from my cellular phone.	technology.
	L Confirm that your cellular phone supports the Object Push
	Profile (OPP) specification.
	L If your cellular phone is already connected to another Bluetooth
	device such as a Bluetooth headset, turn it off or disconnect it
	from your cellular phone.
	L Turn your cellular phone off, then turn it on and try again.
I cannot have a conversation	L Your Bluetooth headset is not registered. Register it (page 48).
using the headset.	L Turn your headset off, then turn it on and try again.
Noise is heard during a call on the	L A Bluetooth headset can communicate with the base unit within
headset.	a range of approximately 10 m (33 feet). The connection may
	be subject to interference from obstructions such as walls or
	electronic devices. Move closer to the base unit.

56	For assistance, please visit http://www.panasonic.com/help

Image 56

Contents Thank you for purchasing a Panasonic product Charge the batteries for about 7 hours before initial useTable of Contents Accessory information Supplied accessoriesModel composition Series Model No Base unit Handset QuantityAdditional/replacement accessories Accessory item Order numberExpanding your phone system Handset optional KX-TGA939Following operations are possible simultaneously System capabilitiesMaximum of 5 parties are available For your safety Important safety instructions Other information Connecting the AC adaptor ConnectionsCorrect WrongConnecting the telephone line cord If you subscribe to a DSL/ADSL service Battery level Icon Battery installationBattery charge Controls HandsetFlash Call Wait OFFSoft keys Using the navigator key/volume key ?, VOLBase unit Menu icons LINE1 indicator/LINE2 indicator on the base unitDisplay Initial settings Dialing modeDisplay language Voice guidance languageLine selection mode Making calls Answering calls SelectUseful features during a call Using the other line during a call Call privacyHandset/base unit phonebook Adding entriesGroups ADDFinding and calling a phonebook entry GroupCopying phonebook entries Editing entriesErasing entries Chain dialCopying all entries Copying an entryCopying multi entries Programmable settings Programming by scrolling through the display menusYHandset / Base unit Menu Handset Main menu Sub-menuMain menu Sub-menu Voice prompt*1 Customer supportBase unit Main menu Sub-menu View Caller ID PhonebookProgramming Programming using the direct commands Melody Ringer volume*10 Set dial modeTime adjustment*13 1100 PM/0600 AMEnglish VM tone detectOff Voice prompt Special programming Night modeAlarm Registering a unit Operating additional unitsRegistering a handset to a base unit Additional handsetsUsing Caller ID service Caller ID featuresCaller list Group ringer tone for phonebook321-5555 Caller ID number auto edit featureEditing a caller’s phone number before calling back Erasing selected caller information Erasing all caller informationStoring caller information to the phonebook Menu iV/ View Caller ID iSELECTAnswering system Greeting messageTurning the answering System on/offListening to messages using the base unit Listening to messages using the handset Operating the answering systemMenu iV/ Answering device iSELECT Play new msg. or Play all msg. iSELECTRemote access code Using the answering system remotelyRemote operation Voice guidanceRemote commands Turning on the answering system remotelyAnswering system settings Number of rings before the unit answers a callCaller’s recording time Turning the call screening on/offVoice mail service Voice mail message indicationVoice mail VM tone detection Turning VM tone detection on/offIntercom Handset locatorMaking an intercom call Answering an intercom callWhen 1 handset is registered Transferring callsConference calls Conference call with 2 outside callsConference call with an outside call and an intercom call ConfChanging the base unit’s PIN Personal Identification Number Using Bluetooth devicesYour cellular phone Using a Bluetooth wireless headset optional Reconnecting a headsetRegistering a headset Your headsetOperating a Bluetooth wireless headset Deregistration iSELECTWall mounting Belt clip ChargerTo remove the wall mounting adaptor To attachError messages To Caller ID TroubleshootingGeneral use Problem Cause/solution Problem Cause/solution Programmable settings Problem Cause/solutionBattery recharge Problem Cause/solution Caller ID Problem Cause/solution Answering system Problem Cause/solution Using Bluetooth devices Problem Cause/solutionLiquid damage Problem Cause/solution Add new device is notFCC and other information FCC RF Exposure Warning Guía Rápida Española CorrectoPara conectarlo a una toma telefónica para 2 líneas Para conectarlo a 2 tomas telefónicas de una sola líneaCómo grabar su propio mensaje de bienvenida opcional AuricularTecla navegadora/Tecla de volumen ?, VOL Teclas de funciónIndicador de mensaje/botón Reproducir en la unidad base Idioma de la pantallaFecha y hora Auricular/Unidad base Idioma de la guía de vozPara grabar su propio mensaje Mensaje marcador Contestador de llamadas Operación remotaCómo usar dispositivos Bluetooth sólo la unidad base Para registrar un audífonoCómo operar un audífono inalámbrico Bluetooth El auricular muestraCómo registrar un auricular a la unidad base Customer services Customer Services Directory United States and Puerto RicoPanasonic Corporation of North America Warranty For United States and Puerto RicoLimited Warranty Coverage Limited Warranty Limits And Exclusions When you ship the productIndex For your future reference Copyright