Panasonic KX-TG6473, KX-TG6411, KX-TG6413, KX-TG6412, KX-TG6423 Noise is heard, sound cuts

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Useful Information

 

 

 

 

 

Problem

Cause/solution

 

 

 

Noise is heard, sound cuts

L You are using the handset or base unit in an area

 

 

in and out.

with high electrical interference. Re-position the

 

 

base unit and use the handset away from

 

 

 

 

sources of interference.

 

 

 

 

L Move closer to the base unit.

 

 

 

 

L If you use a DSL/ADSL service, we recommend

 

 

connecting a DSL/ADSL filter between the base

 

 

unit and the telephone line jack. Contact your

 

 

 

 

DSL/ADSL provider for details.

 

 

 

The handset does not ring.

L The ringer volume is turned off. Adjust the ringer

 

 

 

volume (page 21).

 

 

 

 

L Silent mode is turned on. Turn it off (page 25).

 

 

 

The base unit does not

L The ringer volume is turned off. Adjust the ringer

 

 

ring.*1

volume (page 15).

 

 

 

I cannot make a call.

L The dialing mode may be set incorrectly. Change

 

 

 

the setting (page 13).

 

 

 

 

L The handset is too far from the base unit. Move

 

 

 

 

closer and try again.

 

 

 

I cannot make long

L Make sure that you have long distance service.

 

 

 

distance calls.

 

 

 

 

*1 KX-TG6421 series: page 3

 

 

 

 

 

 

 

 

 

Caller ID/Talking Caller ID *1

 

 

 

 

Problem

Cause/solution

 

 

 

Caller information is not

L You must subscribe to Caller ID service. Contact

 

 

displayed.

your service provider/telephone company for

 

 

 

 

details.

 

 

 

 

L If your unit is connected to any additional

 

 

 

 

telephone equipment such as a Caller ID box or

 

 

cordless telephone line jack, plug the unit directly

 

 

into the wall jack.

 

 

 

 

L If you use a DSL/ADSL service, we recommend

 

 

connecting a DSL/ADSL filter between the base

 

 

unit and the telephone line jack. Contact your

 

 

 

 

DSL/ADSL provider for details.

 

 

 

 

L The name display service may not be available in

 

 

some areas. Contact your service

 

 

 

 

provider/telephone company for details.

 

 

 

 

L Other telephone equipment may be interfering

 

 

 

 

with this unit. Disconnect the other equipment

 

 

 

 

and try again.

 

 

 

 

 

 

 

 

For assistance, please visit http://www.panasonic.com/help

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Contents KX-TG6473 Operating InstructionsVoice Mail Service Caller ID ServiceIntroduction Important InformationModel composition KX-TG6411 seriesSeries Model No Base unit Handset Supplied accessories Accessory informationAccessory item Order number Additional/replacement accessoriesOptional handset feature overview Feature Expanding your phone systemFor your safety Important safety instructions Specifications Battery installation Setting upBattery charge ConnectionsDuring a power failure Battery level IconOperation Operating time Handset KX-TGA641 ControlsBase unit Microphone Charge contacts Control type a Soft keysDisplay Answer on indicatorKX-TG6421 series Charge contacts SpeakerDialing mode Initial settingsDisplay language Voice guidance languageAnswering calls Making callsHold Useful features during a callMute FlashTemporary tone dialing for rotary/pulse service users Handset clarity boosterCall share Shared phonebook Adding entriesFinding and calling a phonebook entry Editing entries Erasing entriesChain dial Programming by scrolling through the display menus Programmable settingsMenu Main menu Sub-menuHandset Feature Setting code System Code Programming using the direct commandsVM tone detect Feature Setting code System Code Setting*1Pre-recorded Alarm Silent modeSpecial programming Call block Caller ID subscribers only Turning silent mode on/offChanging the start and end time Storing unwanted callersRegistering a unit Operating additional unitsRegistering a handset to a base unit Deregistering a handset Caller ID features Using Caller ID serviceTalking Caller ID Missed callsCaller list Caller ID number auto edit featureRinger ID Viewing the caller list and calling backErasing all caller information Erasing selected caller informationStoring caller information to the phonebook Select iOFFTurning the answering system on/off Answering systemMemory capacity Call screeningGreeting message Listening to messages using the base unitRemote access code Listening to messages using the handsetRemote operation Erasing all messagesRemote commands Using the answering system remotelyWhen the English voice guidance is selected When the Spanish voice guidance is selectedFor voice mail service subscribers Answering system settingsTurning on the answering system remotely Number of rings before the unit answers a callMessage alert Caller’s recording timeStoring the voice mail VM access number Voice mail serviceTo erase the voice mail access number Voice mail VM tone detectionListening to voice mail messages Turning VM tone detection on/off The default setting is OnHandset locator IntercomTransferring calls, conference calls Making an intercom callBelt clip Wall mountingTo attach To remove the wall mounting adaptor ChargerDisplay message Cause/solution Error messagesTroubleshooting General use Problem Cause/solutionProgrammable settings Problem Cause/solution Problem Cause/solution Battery recharge Problem Cause/solutionMaking/answering calls, intercom Noise is heard, sound cuts Service provider/telephone company again to Answering system KX-TG6421 series Liquid damage Problem Cause/solution FCC and other information FCC RF Exposure Warning Correcto Incorrecto Guía Rápida EspañolaTeclas de función Idioma de la pantallaIdioma de la guía de voz Operaciones básicas Contestador de llamadas Operación remota Serie KX-TG6421 Para grabar su propio mensaje Mensaje marcadorPreguntas frecuentes 1El auricular muestra Solución rápida de problemasHablar aparece 2El auricular no emite ningún tono de marcaciónCómo registrar un auricular a una unidad base Warranty For United States and Puerto Rico Ship-In ServiceParts Labor One 1 Year Limited Warranty Limits And Exclusions Customer services Or, contact us via the web atTTY users hearing or speech impaired users can call Index Page Call us at 1-800-211-PANA Read these Operating InstructionsFor your future reference Attach your purchase receipt here