Panasonic KX-TG6411, KX-TG6473, KX-TG6413, KX-TG6412 Service provider/telephone company again to

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Useful Information

Problem	Cause/solution
Caller information is	L Depending on your service provider/telephone
displayed or announced	company, the unit may display or announce the
late.*1	caller’s information at the 2nd ring or later.
	L Move closer to the base unit.
Caller information is not	L The handset or base unit’s ringer volume is
announced.*1	turned off. Adjust it (page 15, 21).
	L The Talking Caller ID feature is turned off. Turn it
	on (page 22).
	L The number of rings for the answering system is
	set to “2” or “Toll saver”. Select a different
	setting (page 35).
The caller list/incoming	L The Caller ID number auto edit feature is turned
phone numbers are not	off. Turn it on and try again (page 21).
edited automatically.	L You need to call back the edited number to
	activate Caller ID number auto edit.
I cannot dial the phone	L The phone number you dialed might have been
number edited in the caller	edited incorrectly (for example, the long distance
list.	“1” or the area code is missing). Edit the phone
	number with another pattern (page 29).
Time on the unit has	L Incorrect time information from incoming Caller
shifted.	ID changes the time. Set the time adjustment to
	“Manual” (off) (page 22).
The 2nd caller’s information	L In order to use Caller ID, call waiting, or Call
is not displayed during an	Waiting Caller ID (CWID), you must first contact
outside call.	your service provider/telephone company and
	subscribe to the desired service.
	After subscribing, you may need to contact your
	service provider/telephone company again to
	activate this specific service, even if you already
	subscribed to both Caller ID and Call Waiting
	with Caller ID services (CWID).

*1 KX-TG6421 (Except KX-TG6473) series: page 3

46For assistance, please visit http://www.panasonic.com/help

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Contents Operating Instructions KX-TG6473Introduction Caller ID ServiceVoice Mail Service Important InformationKX-TG6411 series Model compositionSeries Model No Base unit Handset Accessory information Supplied accessoriesOptional handset feature overview Feature Additional/replacement accessoriesAccessory item Order number Expanding your phone systemFor your safety Important safety instructions Specifications Battery charge Setting upBattery installation ConnectionsBattery level Icon During a power failureOperation Operating time Base unit ControlsHandset KX-TGA641 Microphone Charge contacts Control type a Soft keysKX-TG6421 series Answer on indicatorDisplay Charge contacts SpeakerDisplay language Initial settingsDialing mode Voice guidance languageMaking calls Answering callsMute Useful features during a callHold FlashHandset clarity booster Temporary tone dialing for rotary/pulse service usersCall share Adding entries Shared phonebookFinding and calling a phonebook entry Erasing entries Editing entriesChain dial Menu Programmable settingsProgramming by scrolling through the display menus Main menu Sub-menuHandset Programming using the direct commands Feature Setting code System CodeFeature Setting code System Code Setting*1 VM tone detectPre-recorded Silent mode AlarmSpecial programming Changing the start and end time Turning silent mode on/offCall block Caller ID subscribers only Storing unwanted callersOperating additional units Registering a unitRegistering a handset to a base unit Deregistering a handset Talking Caller ID Using Caller ID serviceCaller ID features Missed callsRinger ID Caller ID number auto edit featureCaller list Viewing the caller list and calling backStoring caller information to the phonebook Erasing selected caller informationErasing all caller information Select iOFFMemory capacity Answering systemTurning the answering system on/off Call screeningListening to messages using the base unit Greeting messageRemote operation Listening to messages using the handsetRemote access code Erasing all messagesWhen the English voice guidance is selected Using the answering system remotelyRemote commands When the Spanish voice guidance is selectedTurning on the answering system remotely Answering system settingsFor voice mail service subscribers Number of rings before the unit answers a callCaller’s recording time Message alertTo erase the voice mail access number Voice mail serviceStoring the voice mail VM access number Voice mail VM tone detectionTurning VM tone detection on/off The default setting is On Listening to voice mail messagesTransferring calls, conference calls IntercomHandset locator Making an intercom callWall mounting Belt clipTo attach Charger To remove the wall mounting adaptorError messages Display message Cause/solutionGeneral use Problem Cause/solution TroubleshootingProgrammable settings Problem Cause/solution Battery recharge Problem Cause/solution Problem Cause/solutionMaking/answering calls, intercom Noise is heard, sound cuts Service provider/telephone company again to Answering system KX-TG6421 series Liquid damage Problem Cause/solution FCC and other information FCC RF Exposure Warning Guía Rápida Española Correcto IncorrectoIdioma de la pantalla Teclas de funciónIdioma de la guía de voz Operaciones básicas Para grabar su propio mensaje Mensaje marcador Contestador de llamadas Operación remota Serie KX-TG6421Preguntas frecuentes Solución rápida de problemas 1El auricular muestra2El auricular no emite ningún tono de marcación Hablar apareceCómo registrar un auricular a una unidad base Ship-In Service Warranty For United States and Puerto RicoParts Labor One 1 Year Limited Warranty Limits And Exclusions Or, contact us via the web at Customer servicesTTY users hearing or speech impaired users can call Index Page For your future reference Read these Operating InstructionsCall us at 1-800-211-PANA Attach your purchase receipt here