Directory Operations

Accounts Required for the CMA System

CMA System Service Account

Before integrating the CMA system with an Active Directory forest, you must create a service account for it in Active Directory. This service account is a read-only user account that the CMA system uses to perform LDAP queries against your Active Directory Global Catalog.

CMA System Computer Account

The CMA system requires a computer account to enable secure channel communications with the Active Directory forest that is being leveraged for authentication. This account must be pre-created and the password set by an administrator from a Domain Controller.

Note

When setting up a redundant CMA system, the redundant servers use the same computer account to create their secure channel connection. The computer account name does not have to match the host name of your CMA system server.

Understanding Base DN

When the CMA system is integrated with an enterprise directory, the system uses the baseDN to determine domains and manage directory searches.

The Base DN field is where you specify the distinguished name (DN) of a subset of the Active Directory hierarchy (a domain, subset of domains, or organizational unit) to which you want to restrict the CMA system search. It acts like a filter.

By default, the Base DN field is empty. The first time you tell the system to connect to the enterprise directory server, leave the Base DN field empty. Once you have established a working connection with your Active Directory, then you enter a Base DN.

The following table illustrates some basic examples of Base DN filter expressions.

 

Search baseDN expression

Description

 

 

 

 

(ou=CMAGroups,dc=example,dc=com)

Include only groups and users which

 

 

reside within the CMAGroups OU in the

 

 

example.com domain.

 

 

 

 

(dc=example,dc=com)

Include only groups and users which

 

 

reside within the example.com domain

 

 

or domain tree.

 

 

 

Polycom, Inc.

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Polycom 3725-77601-001H manual Accounts Required for the CMA System, Understanding Base DN, CMA System Service Account