Polycom CMA System Operations Guide

Polycom Conferencing for Microsoft Outlook, Reservationless Conferencing, and Calendaring Management

The CMA system can also be used to provision Polycom Conferencing for Microsoft Outlook, which is reservationless conferencing. When you use this method:

Video bridge, network resources, and video endpoints are not reserved at the scheduled time.

A Polycom RMX or DMA system is required to locate available bridge resources when the meeting begins.

Calendars for the endpoints are stored and maintained by Microsoft Exchange and the endpoints have their own Outlook calendar.

Polycom Conferencing for Outlook, which requires the Polycom Conferencing

Add-in, allows:

Conference organizers to:

Use Microsoft Outlook and its usual meeting request workflow to schedule video- and audio-enabled meetings.

Include recording and streaming into the conference, when required.

Meeting participants to:

Track their video- and audio-enabled meetings on the same calendar that they track their other meetings.

Click a link in an E-mail meeting request to join conferences on their associated video or audio endpoint system.

Endpoints to have their own unique credentials and mailbox separate from the endpoint user, so that endpoints can display their own calendars. This is especially important for room endpoints.

The CMA system supports the Polycom Conferencing for Outlook solution. It allows you to provision endpoints with the credentials, mailbox address, Exchange server IP address, and calendaring service settings they need to use Polycom Conferencing for Outlook.

To provision endpoints with the information required to support Polycom Conferencing for Outlook, you must complete the following tasks (after your sites are set up):

1“Associate Sites with Microsoft Exchange Servers” on page 405.

2“Assign Calendaring Settings to Provisioning Profiles” on page 406.

3“Provision the Exchange Mailbox for Calendaring Service-enabled Endpoints” on page 407.

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