System Reports

To view the Endpoint Usage Report

1Go to Reports > Endpoint Usage Report.

The Endpoint Usage Report page appears displaying the following information for the endpoints for which CDRs are available.

Field

Description

 

 

Serial Number

The registered serial number of the endpoint.

 

 

Endpoint Name

The registered name of the endpoint.

 

 

Site

The location at which the endpoint resides.

 

 

Owner/Room

The person or room to whom the endpoint is registered.

 

 

The CDRs are displayed in alphabetical order for the default Start Date and End Date. By default, the CDRs for the last week are reported.

2To restrict the report to a different time period, change the Start Date and End Date. The report is dynamically updated.

3Use the Filter to customize the report by endpoint Type, Name, IP Address, ISDN Video Number, Alias, Site, or VIP status.

4To generate the Endpoint Usage report, select one or more endpoints to include in the report and click Generate Report. Use the CTRL key, to select multiple endpoints.

The Generate Report page displays the Summary usage report for the selected endpoints. It includes the following information for the calls.

Field

Description

 

 

Number of calls

Specifies the number of calls the selected endpoints

 

joined for the selected date range. Click Details to get

 

more information about these calls.

 

 

Total call time

Specifies the total amount of time the selected endpoints

 

spent in conference during the selected date range.

 

 

Average time per

Specifies the average amount of time the selected

call

endpoints spent in conference during the selected date

 

range, that is, the total call time divided by the number of

 

calls.

 

 

Average rate per

Specifies the average bit rate for the selected calls.

call

 

 

 

5To select a different group of endpoints, click Change Selection, select the endpoints, and click Generate Report again.

6Click Call Times to see a chart that identifies the number of calls versus the start time for the calls.

Polycom, Inc.

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Polycom 3725-77601-001H manual Go to Reports Endpoint Usage Report