Polycom 3725-77601-001H manual List the Serial Numbers for the Endpoints to be Updated

Polycom CMA System Operations Guide

4“Upload the Software Package and Create a Software Update Package” on page 196. For more information on software update packages, see “View Automatic Software Update Information” on page 191.

5“Set an Automatic Software Update Policy” on page 197.

List the Serial Numbers for the Endpoints to be Updated

To list the serial numbers for the endpoints to be updated

1Go to Admin > Software Updates > Automatic Software Updates.

2 Click Get Serial Numbers .

The Endpoint Serial Number List appears listing the endpoints eligible for automatic software update. Endpoints without serial numbers and endpoints that are not actively managed by the system are excluded.

3As needed, use the Filter to customize the endpoint list.

4Select the specific endpoints to be updated. To select all endpoints in the list, click the check box in the column header.

5Click Get Serial Numbers.

The serial number(s) appear in the text box on the page.

6When updating a single endpoint:

a Record the serial number:____________________________________

b Click Close.

The Automatic Software Updates list reappears.

c Go to “Download the Required Software Package” on page 195.

7When updating multiple endpoints:

a Create a .txt file that you can submit to the Polycom Product

Activation site. Put each License Number - Serial Number combination on a separate line as shown in the following example.

X1006-3202-3027-0101 VR207071500x

X1009-0453-6027-0202 VR207071500x

X1009-1624-6027-0303 VR207071500x

bReturn to the Endpoint Serial Number List and click Close. The Automatic Software Updates list reappears.

cRepeat steps 2 through 7 for each endpoint or set of endpoints to be updated. You may include all of the serial numbers for all of the different endpoint types in the same .txt file.

dSave the .txt file.

194 Polycom, Inc.