Polycom CMA System Operations Guide

Roles and Permissions

The CMA system is a role and permissions based system.

Users are assigned one or more user roles either directly or through their group associations.

User roles are assigned a set of permissions.

Users see only the pages and functions available to their roles and associated permissions. Permissions are cumulative, so users see all of the pages and functions assigned to all of their roles and associated permissions.

Notes

Users inherit roles from their parent groups—local or enterprise. They cannot inherit roles from groups more distantly removed—for example, from their grandparent groups.

The role names Administrator, Operator, and Scheduler are stored in the system database and are not localized into other languages. If you wish to localize their names into your language, edit the roles and enter new names for them.

If your company has implemented the Areas feature, users only see endpoints assigned to their areas.

An administrator has several options when implementing user roles.

1Implement only the default user roles and keep the standard permissions assigned to these roles.

2Implement only the default user roles but change the permissions assigned to these roles.

Note

To ensure CMA system access and stability, the default Administrator role cannot be deleted or edited.

3Implement either option 1 or 2, but also create additional unique, workflow-driven user roles and determine which permissions to assign to those user roles.

While the CMA system allows businesses almost unlimited flexibility in defining roles, for simplicity and clarity, we recommend keeping the default roles with their default permissions and responsibilities. Because users can be assigned multiple roles, and permissions are cumulative, your business can combine roles as needed to reflect the workload your people undertake to manage and use the system.

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Polycom 3725-77601-001H manual Roles and Permissions