System Reports

Column

Description

 

 

Type

These types of messages display:

 

Information, which indicates normal

 

communications between the CMA system and

 

the endpoint.

 

Warning, which indicates an unscheduled call

 

and the inability to assign E.164 and ISDN

 

numbers to an endpoint.

 

Error, which indicates the registration of an

 

endpoint or a call failed, or a lack of resources for

 

this gateway or MCU exists.

 

 

Date/Time

Date and time of the event.

 

 

Category

Specifies whether an event is a registration, call, or

 

neighboring gatekeeper request.

 

 

Description

Displays the message sent to or received from the

 

endpoint, identified by the IP address.

 

 

4To export a message:

a Select the message of interest and click Export Log. b In the Export Log dialog box, click Yes.

A GKexport file appears in your default text editor. c Save the file.

Define Log Settings

To define which messages should be logged

1Go to Reports > Gatekeeper Message Log.

2When the Gatekeeper Message Log page appears, click Log Settings.

3 In the Gatekeeper Log Settings dialog box, select the events to log.

 

Field

Description

 

 

 

 

Registration

 

 

 

 

 

RRQ

Registration requests

 

 

 

 

GRQ

Gatekeeper requests

 

 

 

 

IRR/IRQ

Information response or information sent

 

 

 

 

LWRRQ

Light-weight registration request

 

 

 

Polycom, Inc.

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Polycom 3725-77601-001H manual Define Log Settings, Field Description Registration