Polycom 3725-77601-001H manual Reformat the Existing Database

Database Operations

To copy the CMA system database backup files using the web interface

1At the CMA system interface, go to Admin > Database Backup Files.

The Database Backup Files list appears showing all of the backup files stored on the CMA system. Files with a timestamp included in the name are system-generated backup files. Files without a timestamp are user forced backups.

2In the Database Backup Files list, select the backup files of interest and click Save.

3In the Save As dialog box, browse to a location and click Save.

Reformat the Existing Database

The CMA system has an option that allows you to completely reformat (clean out) the system’s existing database.

IMPORTANT

Use this option only if your database is corrupted beyond repair or perhaps if you need to wipe out a test system to prepare it for production data.

To reformat the database, you must use the PlcmDbo user name and password during the process. This user name is an internal user name found at Admin > Management and Security Settings > Database Security. Be sure that you know the password for PlcmDbo before starting the reformat process.

By default, the password is not listed, but you can reset it. For more information, see “Change Internal Database Passwords” on page 461.

To reformat the existing databases

1From the CMA system web interface, go to Admin > Server Settings > Database.

2On the Database page, select Reformat existing database...

3In the Reformat Existing Database/Database Maintenance dialog box, specify the Database Server IP Address and Database Server Port Number for the database to be reformatted.

4Specify the PlcmDbo user Login ID and Password and click Reformat/Install Database.

5Click Yes to confirm the reformat operation.

The system displays a Reformat/Install Progress bar to indicate that the system is reformatting the database.

Polycom, Inc. 429