Conference and Participant Management Operations

Action

Use this action to...

 

 

Send Message

Send a message to the selected participant’s

 

registered Polycom endpoint. The message appears

 

briefly on the monitor for the selected video endpoint.

 

 

Acknowledge

Acknowledge a request for help and send a message

Help

to the requesting endpoint.

 

 

Manage Device

Open the web-based user interface for the selected

 

participant’s endpoint in a new browser window.

 

 

View a Participant’s Details During a Conference

This procedure describes how to view details for a participant’s endpoint while it is in conference.

To view a participant’s endpoint details

1Go to Conference > Ongoing.

2Select the conference of interest and click Manage . The Participants list appears.

3To view participants geographically, click .

4 Double-click on the participant of interest.

The View Participant Details dialog box appears with the Call Properties displayed. It includes the Near End and Far End video, the Participant’s name, Status, Errors, Warnings, Endpoint Type, Address, Access, and Bit Rate.

It also includes a list of Participant Actions. For more information about these actions, see “Manage a Participant’s Endpoint During a Conference” on page 76.

5To view additional participant details, change the selection in the Call Properties drop-down menu.

If you select Device, you’ll see these participant details:

 

Setting

Description

 

 

 

 

Endpoint Type

Usually the endpoint model, such as Polycom HDX

 

 

system.

 

 

 

 

IP Address

The IP address for the endpoint.

 

 

 

 

Site

The location of the endpoint as identified by its IP

 

 

address and the subnet of the site.

 

 

 

Polycom, Inc.

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Polycom 3725-77601-001H manual View a Participant’s Details During a Conference, Setting Description