Polycom 3725-77601-001H manual Scheduled Software Updates, Peripheral Software Updates

Endpoint Management Overview

Note

Currently to roll back a Polycom CMA Desktop client to an older version, you must first remove the existing Polycom CMA Desktop client via the Windows Add or Remove Software selection. Then you can install the older software package.

Peripheral Software Updates

You can update the platform (operating system) and applications (if applicable) for peripherals connected to endpoints. Peripheral software updates can be in any of the following states:

•Production - The software update is configured for one or more groups that are using the software in production.

•Trial - The software update is configured for one or more groups that are trialing the software.

•Both - The software update is configured for one or more groups that are trialing the software and for one or groups are using the software in production.

Note

When doing peripheral upgrades on redundant systems running Microsoft SQL Server 2005 or 2008 R1, you may receive an SQL server exception. To resolve this exception, upload the peripheral upgrade package to the secondary server as well.

Scheduled Software Updates

The scheduled software update feature is enabled at the CMA system. An administrator with System Setup permissions can schedule software updates for one endpoint or a group of endpoints to occur immediately or for a date and time in the future.

Scheduled software updates are available for these endpoint types.

•ViewStation

•ViewStation FX & EX

•V and VSX Series

•TANDBERG MXP series

•HDX Series--Polycom HDX systems operating in standard management mode

Some notes about scheduled software updates:

•Until the CMA system successfully updates an endpoint scheduled for updating, the update remains in the Pending or In Progress state and the CMA system attempts to update the endpoint until it succeeds or until the update is cancelled.

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