Polycom 3725-77601-001H manual Gatekeepers

Polycom CMA System Operations Guide

Service	Manages the system’s...	Comment
Polycom Conference	Conference scheduling	Essential
Scheduling Service	processes
Polycom Device Manager	Device management	Essential
	processes
Polycom DialRuleService	Dial rule management	Essential
	processes
Polycom Gatekeeper	Gatekeeper processes	Essential
Polycom JServer	Java processes including	Essential
	LDAP, SNMP, device
	management, Site
	Topology, and
	dynamically-managed
	device logins and
	provisioning.
Polycom Master Service	Basic operation processes	Essential
Polycom Serial COM	Serial port management	Essential
	processes
Polycom Service Monitor	Redundancy monitoring	Required for
	processes	redundancy

When users log into a CMA system, the system first checks to make sure all essential services are running before allowing users to access the system. The following situations may occur.

•If all essential services are running, users are allowed to access the system.

•If one or more essential services is down, and the Apache service has been running for less than seven minutes, users receive an error message saying, “The CMA system is not ready. Please try again in a few minutes.”

•If one or more essential services is down, but the Apache service has been running for at least seven minutes, users are allowed to access the system. In this case, specific system functions may be unavailable to users.

Gatekeepers

The Gatekeepers pane displays information about the CMA system as a gatekeeper, including:

Field	Description
Gatekeeper	Displays the status of the CMA system gatekeeper. Possible
Statue	values are Up or Down.

312 Polycom, Inc.