Polycom 3725-77601-001H Set CMA System Remote Alert Level Settings, Alert Type Alert indicates

Remote Alert Setup Operations

Set CMA System Remote Alert Level Settings

The CMA system monitors and reports events regarding its performance, connections, and services. It categorizes alerts into three alert levels: Info, Minor, or Major.

By default the Alert Severity Level is set to Info for all of the CMA Alert Types it reports. You have these options:

•You can leave all of the Alert Severity Levels set to Info and create a single remote alert profile that allows you to notify all users assigned that profile about system events of all types.

•You can change some of the Alert Severity Levels to either Minor or Major and create multiple remote alert profiles that notify different users of system events of different types and severity levels.

To set the CMA system remote alert level settings

1Go to Admin > Alert Settings > CMA Alert Level Settings.

2On the CMA Alert Level Settings page, change the Alert Severity Level for the following CMA Alert Type system events, as required.

Alert Type	Alert indicates...
Bridge Down	A Polycom MCU (RMX or MGC) has failed.
Database Connection	The connection to the database has been lost.
Down
Enterprise Directory	The connection to the enterprise directory server has
Connection Down	been lost.
Enterprise Directory	The connection to the enterprise directory server
System Account	could not be established because the account
Password Failure	password was incorrect.
CMA Failover	(In redundant CMA system configurations only.)
Occurred	The system has failed over from one system server
	to the other.
License Capacity	The number of available seats defined by the
Threshold Exceeded	installed license is within 5% of the total license
	capacity.
Bridge Time	A difference between the clock on the Polycom MCU
Discrepancy	(RMX or MGC) and the CMA system clock.
CMA Monitor Service	(In redundant CMA system configurations only.) The
Stopped	CMA system redundancy monitoring service is not
	running.

Polycom, Inc. 513