Endpoint Software Update Operations

Upload the Software Package and Create a Trial Software Update

Package

To upload the software package and create a trial automatic software update package

1Go to Admin > Software Updates > Automatic Software Updates.

2 Select the tab for the endpoint type of interest.

3 Click Upload Software Update.

4In the Upload Software Update dialog box, verify the endpoint type and model.

5If an activation key code is required to activate the software update, click the Update Requires Key check box and in the Software Update Key File field browse to the .txt key file received in “Request Update Activation Keys” on page 195.

Note

The key is generated from the endpoint serial number and version number, and Polycom sends it as a text (.txt) file to the customer when new software is available. Customers can review their key history at http://support.polycom.com.

6Enter a meaningful description that will help other users to understand the purpose of the software update.

7To trial the software with the group created previously, select Trial Software and from the Select Trial Group menu, select the trial group created in “Create a Local Trial Group” on page 198.

8Click OK.

A trial automatic software update package for the endpoint type and model type appears in the Automatic Software Update list. You can tell it is a trial package, because the Trial Group column includes your entry.

The next time members of the trial group log into the system, their systems will be upgraded with the trial software package.

Promote the Trial Software Update Package to Production

If you determine that the trial software update package is acceptable for production, you can then promote it to production.

To promote a trial software update package to production

1Go to Admin > Software Updates > Automatic Software Updates.

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Polycom 3725-77601-001H manual Promote the Trial Software Update Package to Production