Polycom 3725-77601-001H manual Endpoint Management in Maximum Security Mode

Operating in Maximum Security Environments

Endpoint Management in Maximum Security Mode

Endpoint management functionality is available to users assigned the Device Administrator role. Users assigned the standard Administrator role may only monitor endpoints.

The endpoint management workflow on a CMA system operating in maximum security mode changes in that it only supports HDX endpoints operating in dynamic management mode. The system changes made to support this workflow change include:

•The Scheduled Provisioning and Scheduled Software Update pages and the ACTIONS associated with them are not available.

•Only HDX endpoints that are automatically provisioned by the CMA system are displayed in the endpoint list.

•The ACTIONS on the Endpoint > Monitor View page changes as follows:

Actions	Use this action to...
Add	Not available. Endpoints can only be added to the
	system during automatic provisioning.
Search Devices	Not available.

•The Device Summary section of the Endpoint > Monitor View page does not change.

•The Device Status section of the Endpoint > Monitor View page changes as follows:

	Field	Description
	Gatekeeper	The status of the device’s registration with the
	Registration	gatekeeper service always indicates	Unknown.
	Directory	The status of the device’s registration with the Global
	Registration	Directory Service always indicates	Not Registered.
	Presence	Not available.
	Registration
	Exchange	Not available.
	Registration
	SIP Registration	Not available.
	Device Managed	Indicates Heartbeat Timeout.
	Gatekeeper	The IP address of the gatekeeper to which the device is
	Address	registered.
	Last GK	Not available.
	Registration
Polycom, Inc.			19