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Polycom 3725-77601-001H manual Device Details, Device Summary Information

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Device Details

This chapter lists the fields found in the Device Detail section of the Polycom® Converged Management Application™ (CMA®) system interface. It includes these topics:

•Device Summary Information

•Device Status Information

•Call Information

•Device Alerts Information

•Provisioning Details

•Software Update Details

Device Summary Information

The Device Summary information in the Device Details section includes the following fields.

Field	Description

Name	The name of the device.

Type	The type of device. For valid device types, see “Endpoint
	Configuration/Provisioning” on page 105.

ID	The system-generated ID for the device.

Owner	(Endpoints only) The user associated with the device.

IP Address	The assigned IP address of the device.

Area	Area with which the device is associated.

Polycom, Inc.

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Polycom 3725-77601-001H manual Device Details, Device Summary Information

Contents

Polycom CMA System Operations Guide Trademark Information Contents Add/Schedule a Conference Add/Schedule a New Conference Polycom CMA System Conference Scheduling OverviewConference Scheduling Operations Conference and Participant Management Operations Advanced Scheduling OperationsConference and Participant Details Endpoint Management OverviewPolycom CMA System Operations Guide Endpoint Provisioning Operations Provisioning of LifeSize Passwords ReportingEndpoint and Peripheral Management Operations Device Details Endpoint Software Update OperationsNetwork Device Management Overview Provisioning Details Software Update DetailsMCU Bridge Management Operations 227 Management Operations for Other Network Devices 239User Management Operations MCU Bridge Device Details 245Users and Groups Overview Polycom CMA System Dashboard 307 System Administration Overview 307System Reports 281 Conference Setup Operations 337 Conference Setup Overview 321Conference Templates 321 Conference Settings 334 Room Overview and Operations 343View the Global Address Book Set or Change the GAB Password Directory Setup OperationsDirectory Operations Multiple Address BooksServer Setting Operations Polycom CMA System Setup OverviewDatabase Operations Polycom CMA System SnmpManagement & Security Operations 445 Polycom CMA System RedundancyGatekeeper Management 439 Dial Plan Setup Operations 463 Xviii System Management and Maintenance 521 Remote Alert Setup OperationsSystem Backup and Recovery Operations System TroubleshootingSystem Security and Port Usage Polycom CMA System Overview Polycom CMA System Features and CapabilitiesMinimum System Requirements Polycom CMA System ModelsLog Into the Polycom CMA System Working in the Polycom CMA SystemFilter and Search a List Field Input RequirementsSn Givenname Mail Change a PasswordConfirm the new password and click OK Enter a New PasswordLog Out of the Polycom CMA System Restart or Shut Down a Polycom CMA SystemEmergency Shutdown of a Polycom CMA System Polycom CMA System Operations Guide Add DNS SRV Record for Polycom CMA System Services Polycom CMA System ConfigurationConfigure the Connection to an External Enterprise Directory Configure the Connection to the External DatabaseSet Up Video Call Routing Configure RedundancySet Up Conference Templates Set Up Automatic ProvisioningSet Up Automatic Softupdate Set Up a Certificate for the Polycom CMA System Set Up Directory ServicesDistribute Polycom CMA Desktop for Windows Systems Distribute Polycom ApplicationsDistribute Polycom CMA Desktop for MAC OS Systems Polycom CMA System Operations Guide Operating in Maximum Security Environments Maximum Security Mode OverviewSnmp Conference Scheduling in Maximum Security ModeEndpoint Management in Maximum Security Mode Field Network Device Management in Maximum Security ModePolycom RMX Systems in Secure Mode User Management in Maximum Security ModeAdministrator SchedulerAction Use this action to Operating in Maximum Security Environments Operator, and Auditor Group Management in Maximum Security ModeReporting in Maximum Security Mode Download the System Log Files Backup and Delete audit log filesAuditor About Machine Accounts Device Administration in Maximum Security ModeEvergreenroommachine System Administration in Maximum Security ModeConference Templates Admin MenuProvisioning Profiles Software UpdatesServer Settings On the Enterprise Directory Management and SecuritySession Management Account Inactivity Field Description Password ManagementField Description Account Lockout Dial Plan and Sites Backup System SettingsField Description Password Complexity Network Intrusion Detection in Maximum Security Mode Troubleshooting Utilities Troubleshooting in Maximum Security ModeThere is no change in the Database Backup function There is no change in the Windows Event Logs functionMssqlserver Service Manages the system’s CommentThere is no change in the CMA Licenses function Report Administration Polycom CMA System Operations Guide Conference Menu Overview General Scheduling Information Polycom CMA System Conference Scheduling OverviewConference Menu and Views Conference Menu OverviewSection Description Conference views have these sectionsRefresh AddConference Views-Future and Ongoing Conferences may be in the following states Conference StatesAction Description Available for future conferences only Context-Sensitive Conference ActionsAvailable for future and past conferences Available for future, past, and active conferencesBridge Selection and Cascading General Scheduling InformationScheduling Participants and Endpoints Bridge Scheduling and Reassignment Polycom CMA System Conference Scheduling Overview Polycom CMA System Operations Guide Add/Schedule a Conference Conference Scheduling OperationsAdd/Schedule a New Conference These options are discussed in the following topicsParticipants and Rooms list Click Add Guest Configure these fields in the Add Guest dialog box1001@11.12.13.14 Not available when Use Modified Dial Number If the guest has a SIP IP endpoint, configure these settingsParticipants and Rooms list Copy an Existing Conference Go to Conference Future Edit a ConferenceEdit a Participant’s Settings If the guest has a SIP IP endpoint, configure these settings View Scheduling Information for a Conference Click Back to List to return to the conference list Edit Conference Settings onAdvanced Scheduling Operations Edit Conference SettingsChairperson feature Setting DescriptionDial-In+Dial-Out When Enable Chairperson is selectedSetting Description People and Content VO. This Polycom proprietary People +Content H.329. This enables the industryApplication Sharing. Allows two or more Click Manual Cascade Select a Bridge for a ConferenceCreate a Cascaded Conference Across Multiple Bridges Add Link dialog box, select the Link Type Go to Conference Ongoing Conference and Participant Management OperationsManage an Active Conference Isdn Use these conference actions as neededUse these participant actions as needed New Conference Participants list Add Additional Participants to an Active ConferenceParticipants list Add a Room to an Active ConferenceFrom the Conference Actions list, click Add Room Click CloseClick Join Conference View the Video of a Participant in an Active ConferenceJoin an Active Conference From the Conference Actions list, click Add Favorites Add/Save a Participant to a Favorites ListManage a Participant’s Endpoint During a Conference View a Participant’s Details During a Conference PVX , MGC , RMX , GW/MCU , Other , and Tandberg GDSDelete a Conference Terminate an Active ConferencePolycom CMA System Operations Guide Conference Image Conference and Participant DetailsConference Details Conference Details section has these fieldsCIF Svga Qcif XGA 4CIF Ntsc 16CIF VGAConference Features section has these fields Conference FeaturesMode is None AutoMCU Bridge MCU FeaturesIVR Participants ListParticipants section has these fields Participant Details section has these fields Participant DetailsParticipant Settings dialog box has these fields Participant SettingsSIP URI Endpoint Menu, Views, and Lists Endpoint Management OverviewEndpoint views is Refresh Monitor ViewEndpoint List in the Monitor View Endpoint Types on Endpoint list in this view has these fieldsActions in the Monitor View Tandberg , iPower , and OtherSIP Action Use this action to Available for all endpoint typesPeripherals List in the Peripherals View Peripherals ViewPeripherals list in this view has these fields Actions in the Peripheral ViewView list Bundled Provisioning ViewEndpoint List in the Bundled Provisioning View Actions in the Bundled Provisioning View Automatic Provisioning ViewEndpoint List in the Automatic Provisioning View RealPresence Group Series -Displays justActions in the Automatic Provisioning View Scheduled Provisioning ViewEndpoint List in the Scheduled Provisioning View Use the Scheduled Provisioning View toTandberg C-Series Actions in the Scheduled Provisioning ViewVSX Series ViewstationEndpoint List in the Automatic Software Update View Automatic Software Update ViewActions in the Automatic Software Update View Endpoint List in the Scheduled Software Update View Scheduled Software Update ViewScheduled Software Update View Actions PVX Endpoint TypesVtel Tandberg 150 MXPVcon Endpoint Configuration/Provisioning For more information, see Provisioning Best PracticesBundled Provisioning How Bundled Provisioning Works Automatic ProvisioningHow Automatic Provisioning Works Csv file Automatic Provisioning ProfilesField For the endpoint systems being provisioned Home Screen SettingsSettings Audio Settings Call SettingsCMA Desktop Settings Calendaring SettingsURL VVX SettingsHow Scheduled Provisioning Works Scheduled ProvisioningProfile Order and Priority FX/EX Scheduled Provisioning ProfilesViewStation QDX Series General Settings Home Screen Settings Home Screen Settings ViewStation QDX Series General Settings Security GMT General Settings Date and TimeAM/PM Video Network IP Network Gatekeeper Video Network IP Network Call PreferencesVideo Network IP Network Gateway Number Video Network IP Network Quality of Service SettingsNAT Video Network IP Network Firewall SettingsVideo Network Isdn BRI Protocol NAT Public WAN AddressFX/EX Applies to Monitor 3 Options DVD Cameras Camera SettingsCameras Cameras Cameras Video QualityViewStation QDX Series Video/Camera Cameras Enter IP Address Manually Select if the IP LAN Properties LAN PropertiesObtain IP Address Automatically Select if Global Services Directory Servers LAN/H.323 Global Directory GDS Preferred Alias Global Services Dialing RulesTo Auto on the Place a Call screen Video Network IP Network Gateway Setup Global Services Account ValidationGlobal Services My Information Endpoint Gatekeeper Registration Policies Automatic Software Updates Endpoint Software UpdatesHow Automatic Software Update Works Automatic Software Update ProfilesAutomatic Software Update Versions Peripheral Software Updates Scheduled Software UpdatesConsiderations for Third-Party Endpoints Endpoint PasswordsEnabling Management of LifeSize Endpoints Enable Tandberg Endpoints Global Address Book AccessScheduled Provisioning of Selected Tandberg Endpoints MonitoringField Name Models Series 990/880/770 T150 Provisioned for supported TandbergModels? 140 Polycom, Inc 141 142 Polycom, Inc 143 144 Polycom, Inc 145 Spid Isdn HLC Isdn MSN 148 Polycom, Inc 149 150 Polycom, Inc 151 152 RTP MTU 154 Polycom, Inc 155 OSD Provisioned for Scheduled Provisioning of LifeSize EndpointsSelected LifeSize Field Name Team CallsVideo Settings Video Quality Video Settings Video ControlField Name Team TelepresenceSecurity General Security PasswordsNetwork General Network NATNetwork Network Qos Field Name Team Network Reserved PortsNetwork LifeSize Transit Communications GeneralCommunications SIP Communications H.323System Identification Field Name Team System GeneralDirectory Auto Discovery Directory LdapDiagnostics DVD-I Input Diagnostics CamerasAppearance Layout Appearance DisplayReporting Provisioning of LifeSize PasswordsEndpoint Management Operations Endpoint and Peripheral Management OperationsField Description Identification View Device DetailsGo to Endpoint Monitor View URL, Transport Address, and Unknown Http URLAddresses Call Info Sites CapabilitiesCall Info Call Details Go to Endpoint Monitor View and click Add Add an Endpoint or Find an Endpoint on the NetworkCall Info Video Feed System AlertsClick Find Device Enter the IP Address of the endpointSite based upon IP address URL , Transport Address , and Unknown Edit an Endpoint Delete an Endpoint Tandberg View an Endpoint’s Video FeedClear an Endpoint Help Request Associate a User with an Endpoint Reboot an EndpointSend a Message to an Endpoint View Peripherals Search for Endpoints in a Range of IP AddressesGo to Endpoint Monitor View and click Search Devices Click View PeripheralsDisplay Applications Peripheral View OperationsDelete Peripheral Polycom CMA System Operations Guide 180 Bundled Provisioning Operations Endpoint Provisioning OperationsView the Provisioning Bundle List Go to Endpoint Bundled ProvisioningGo to Endpoint Bundled Provisioning Click Download Download a Provisioning BundleDelete a Provisioning Bundle View the Automatic Provisioning List and Details Automatic Provisioning OperationsAdd an Automatic Provisioning Profile Go to Endpoint Automatic ProvisioningEdit an Automatic Provisioning Profile Click Update Profile OrderAutomatic Provisioning Profiles page, click Add Provisioning Profiles listProfiles list Clone an Automatic Provisioning ProfileDelete an Automatic Provisioning Profile View the Scheduled Provisioning List and Details Scheduled Provisioning OperationsAdd a Scheduled Provisioning Profile Go to Endpoint Scheduled ProvisioningClone a Scheduled Provisioning Profile Edit a Scheduled Provisioning ProfileSchedule an Endpoint for Provisioning Delete a Scheduled Provisioning ProfileClick Provision Click Schedule Scheduled Provisioning View reappearsCheck the Status of a Scheduled Provisioning Cancel a Scheduled ProvisioningClear the Status of Scheduled Provisioning Click Clear StatusClick Cancel Provision Automatic Software Update Operations Endpoint Software Update OperationsView Automatic Software Update Information For automatic software update, it includes these topicsGo to Admin Software Updates Automatic Software Updates View Automatic Software Update PackagesImplement Automatic Software Updates for Endpoints Set Maintenance Window for Automatic Software UpdatesAutomatic Software Updates list reappears List the Serial Numbers for the Endpoints to be UpdatedDownload the Required Software Package Request Update Activation KeysClick Upload Software Update Upload the Software Package and Create a Software UpdateSelect Product Activation Select the tab for the endpoint type of interestSet an Automatic Software Update Policy Create a Local Trial Group Trial a Software Update PackageSet up testing. Complete these tasks Promote the Trial Software Update Package to Production Delete the Trial Software Update Package View and Implement Software Updates for PeripheralsBoth the Production URL and the Trial View Software Updates for PeripheralsFrom the Production URL Configure Peripheral Updates for Production Upload Peripheral Software Updates to the CMA Web ServerClick Configure Production Field Description Configure PlatformBoth the Production URL and the Trial URL Click Configure ApplicationConfigure Application Click Configure Trial Configure Peripheral Updates for TrialFor scheduled software update, it includes these topics Scheduled Software Update OperationsImplement Scheduled Software Updates for Endpoints View Scheduled Software Update InformationView List of Software Update Packages Return to the endpoint serial number list and click Close Scheduled Software Updates list reappears» Close the Product Activation screens For Polycom productsSchedule the Software Update for Endpoints Fields Description Cancel Software UpdatesClick Schedule Polycom, Inc 211 Polycom CMA System Operations Guide 212 Device Summary Information Device DetailsStandard. This device is monitored Device Status Information Isdnquadbri RMX , GW/MCU , Other , and TandbergISDNPRIT1 IsdnbriCall Information Status will be either Success or Failed Device Alerts InformationProvisioning Details Software Update Details With the device Network Device Menu, Views, and Lists Network Device Management OverviewNetwork Device Types Network Device views is Refresh Network Device List in the Monitor ViewNetwork Device Types on Network Device list has these fieldsAvailable for only selected network device types VBP ViewAction Use this action to Available for all device types DMA View MCU ViewPolycom CMA System Operations Guide 226 Go to Network Device MCUs MCU Bridge Management OperationsView Device Details Device Details dialog box for the selected MCU appears Field Description Addresses RMX MCU Field Description MCU Network ServicesMCU Resources Card Alerts MGC MCUs only Field Description Alerts RMX MCUs onlyGo to Network Device MCUs and click Add This topic describes how to add an MCU to a CMA systemAdd an MCU Manually 227. At a minimum, assign the MCU a System Name Edit an MCU BridgeAs needed, use the Filter to customize the MCU list System Name fieldEnable Cascading Conferences on Polycom MCUs For a Polycom MGC MCU Delete an MCU BridgeView Bridge Hardware View Bridge Ports View Bridge ServicesView Bridge Conferences View Bridge Gateway Conferences View Bridge Meeting RoomsView Bridge Entry Queues 238 Polycom VBP Management Operations Management Operations for Other Network DevicesCopy the CMA System Certificate to a Polycom VBP Device Add a Polycom VBP DeviceGo to Network Device VBPs and click Add Click Restart ApacheDelete a Polycom VBP Device Identify Endpoints Using the Polycom VBP DeviceEdit a Polycom VBP Device Add a Polycom DMA System Polycom DMA Management OperationsEdit a Polycom DMA System Go to Network Device DMAs and click AddGo to Network Device DMAs Click View DMA Nodes Delete a Polycom DMA SystemView Registered DMA Nodes Polycom CMA System Operations Guide 244 MCU Bridge Device Details MCU H.320 ServicesField Description MCU H.32O Service MCU H.323 Services MCU Resources-Polycom MGC Platform MCU Gateway ServicesMCU Resources-Polycom RMX Platform Refer to the RMX 2000/4000 Administrator’s GuideOverview of Groups, Users, and User Roles Users and Groups OverviewUsers Local UsersEnterprise Users GroupsEnterprise Groups Local GroupsRoles and Permissions Role Permissions Comment Default CMA System Roles and PermissionsUser Name Remote Server Software Version Font Size Scheduler Roles, Responsibilities, and Menus CMA system offers three different default Scheduler rolesOperator Role, Responsibilities, and Menus Role ResponsibilitiesDevice Administrator Role, Responsibilities, and Menus Auditor Role, Responsibilities, and Menus Customized Roles and Responsibilities Administrator Role, Responsibilities, and MenusDevice Associations and Presence Polycom CMA System Operations Guide 260 Search for a User User Management OperationsManage Users You can view information about a user, local or enterprise View User InformationGo to User Users Select the user you wantAssociated Permissions Add a Local UserAssociated Roles GroupsBe a minimum of eight characters in length Edit a User Delete a User View Permissions for a UserUnlock a User Account Manage Groups CMA system, only users assigned the Administrator role canAdd a Local Group Go to User Groups Groups page, click Add Local GroupColumn Description Group Members Local Users Only Import Enterprise GroupsEdit a Group Manage User RolesDelete a Group Go to User GroupsView the Groups and Users Associated with a User Role  Go to User User Roles Assign Users Roles and EndpointsView the List of User Roles Edit Permissions for a User Role Add a User RoleGo to User User Roles Click Save New user role appears in the CMA systemView Associated Groups and Users dialog box appears Delete a User RoleView the Groups and Users Associated with a User Role User Menu and Guest Book Manage System Guest BookAdd a Guest to the System Guest Book Context-Sensitive Guest Book ActionsGo to User Guest Book and click Add Guest Actions DescriptionAlias@IP , for example Edit a Guest in the System Guest Book Not available when Use Modified Dial Number isGo to User Guest Book and select the guest of interest Click Edit GuestDelete a Guest from the System Guest Book Manage FavoritesAdd a Favorites List Click Delete GuestDelete a Favorites List Edit a Favorites ListSite Statistics Report System ReportsGo to Reports Site Statistics Go to Reports Site Link Statistics Site Link Statistics ReportGo to Reports H.323 Call Detail Records Call Detail Records ReportSchedule Weekly Archives of the CDR Report Call Detail Record Report AdministrationModify the CDR Retention Period SSL/TLS Configure these settingsEndpoint Usage Report Go to Reports Endpoint Usage Report Time in Call divided by the Total Calls Seconds Q.850 cause code showing how the call ended Calculated from sample tests done once per minute Conference Type Report Chart that compares the number of scheduled minutes View and Export the Gatekeeper Message Log Gatekeeper Message LogUse the Gatekeeper Message Log page to Go to Reports Gatekeeper Message LogField Description Registration Define Log SettingsPause and Restart Logging Clear Events from the LogClick Yes to confirm the action Gatekeeper Message Log is clearedLog File Related to External Database Functionality Log File Related to Dial Plan FunctionalityLog Files Related to Scheduling Functionality Log Files Related to Global Address Book FunctionalityLog Files Related to Gatekeeper Functionality Log Name DescriptionLog Files Related to Device Management Functionality Log Files Related to Presence Functionality Log Files Related to Web Services FunctionalityView and Export System Log Files Click Change SettingsChange the System Log Level Go to Reports System LogsView and Download Audit Log Files Download Windows Event Log FilesYou can view and download audit log files Go to Reports Audit Log FilesClick Backup and Delete Backup and Delete Audit Log FilesYou can backup and delete audit log files Report includes this information CMA System ReportLicense Info CRL Polycom CMA System Operations Guide 306 Polycom CMA System Dashboard System Administration OverviewMCU Status multiple, configurable panes Endpoints multiple, configurable panesDashboard Buttons Dashboard PanesCmad CPU Need Virtual IP or Secondary Is DownPolycom, Inc 311 Gatekeepers Pre-call Status Today’s Adhoc Conferences Conference Status Failed AD Login Attempts pane displays Selection Use this selection to System Administration MenuIncluding the enterprise directory, address books, or Global Administration Periods, etc Polycom CMA System Operations Guide 320 Conference Templates Conference Setup OverviewCommon Settings Field Description General SettingsMGC RMXAuto layout option RMX Video Settings Video Switching ModeVideo switching option RMX General Settings Telepresence mode is On RMX Video SettingsTime Warning feature Presentation Mode , or Lecture View SwitchingMGC Settings Polycom Visual Concert PC . To show live PC content People+Content H.239Auto H264RMX General Settings RMX Profile Settings Conference on Port is enabled, the Video Mode must beSupported MCU General Settings Field Description RMX General Settings Conference SettingsRMX General Settings Advanced Settings 264 SD 30v7 with MPM+ or MPMxLPR At the end When last participant remains OnlyAt the end After last participant quits All RMX Video Quality People Video DefinitionTo On RMX Video Settings Video switching VSW option RMX GeneralRMX Video Quality Content Video Definition Motion option for Video qualityMGC as a Supported MCU General Settings Field Description RMX Video SettingsLecture View Switching option Common Settings Same layout optionPossible values include RMX Audio SettingsManual Continuous Presence Room continuous presenceRMX Conference IVR Field Description RMX SkinsField Description RMX Recording Alert Tone feature Conference SettingsBy default, Conference Time Warning is enabled Polycom, Inc 335 Polycom CMA System Operations Guide 336 View the Conference Templates List Conference Setup OperationsEdit a Conference Template Go to Admin Conference TemplatesAdd a Conference Template Disable Conference Auto-Launch Set Conference SettingsDisable Conference Time Warning Go to Admin Conference SettingsAdd Customized Text to E-mail Notifications Go to Admin Server Settings E-mailOverbooking Dial-in Participants Delete Customized Text in E-mail Notifications Edit Customized Text in E-mail NotificationsPolycom CMA System Operations Guide 342 Local and Enterprise Meeting Rooms Room Overview and OperationsGo to Admin Rooms  Go to Admin RoomsView the Rooms List Add a Local RoomAssociated Endpoints Add an Enterprise RoomField Description Site Site in which the room is located Delete a Room Edit a RoomHow Areas Work Area Overview and OperationsAreas Overview Area Best Practices Field Description Areas list View AreasSummary MembersClick Save Configuration Create Area Administrator RoleEnable, Configure, and Customize Areas Go to Endpoint Monitor View or Network Device Monitor View Add AreasAssign Devices to Areas Associate Users with Areas Go to Admin Areas and click Manage MembersClick Associate Area Click Assign AreasDelete an Area Change Area Association for UsersSelect the user of interest and click the right arrow Click Unassign AreasPolycom CMA System Operations Guide 354 Directory Management Overview Directory OperationsMultiple Forests Directory Management Supported ConfigurationsMultiple Domains Viable optionsDirectory Operations How Global Catalog Searches Work Accounts Required for the CMA System CMA System Service AccountUnderstanding Base DN CMA System Computer AccountCharacter Character Name Understanding Exclusion Filters Polycom CMA System and Windows Authentication Integrate with Enterprise Directory Server Option Directory Management OperationsCreate the Polycom CMA System Service Account For example net user polycomcma$ p@ssw0rd Create the Polycom CMA System Computer AccountCreate the Polycom CMA System Service Account Enable Integration with the Enterprise Directory ServerIt then negotiates security once the socket is Go to Admin Directories Directory Setup Support LifeSize Endpoints in Directories Remove or Include Guest Book Entries in the DirectoryOn the Directory Ldap Mark the Provision This Page check box Ldap field, select Enabled from the drop-down listView the Global Address Book Directory Setup OperationsGo to Admin Directories Global Address Book User information found in the Global Address Book includes Set or Change the GAB PasswordMultiple Address Books Overview Multiple Address BooksHow Multiple Address Books Work Add an Address Book Go to Admin Directories Address BooksView the Address Book List and Details Address Book Tiers Complete the fields in the Add an Address Book dialog boxField Description Address Book Information Edit an Address Book Field Description Address Book Tiers Assign Address Books to Groups Select the address book you want to delete Viewing the Address Book a User is Assigned ToDelete an Address Book Click Update Priority Set the Default Address BookChange Address Book Priority Click Delete Confirmation message appears Click YesCopy an Address Book Go to Admin Directories Address Books Click Set DefaultSelection Description Polycom CMA System Setup OverviewServer Settings Polycom CMA System Licensing Polycom CMA System Setup Overview Polycom CMA System Site Topology and Dial Plan Set Up Sites List Add/Edit Site Dialog Box Gateway Extension Dialing . Select this option Did Direct Inward Dial . Select this option whenIsdn Number Assignment Assignment Method = did Direct Inward DialRouting/Bandwidth Subnets Add/Edit Site Link Dialog Box Site LinksSite-to-Site Exclusions Add/Edit Territory Dialog Box TerritoriesField Description Territory Info Associated SitesNetwork Clouds Polycom CMA System Gatekeeper FunctionalityAdd/Edit Network Cloud Dialog Box Field Description Cloud InfoRedundant Gatekeeper Default, Redundant, Alternate, and Neighboring GatekeepersDefault Gatekeeper Neighboring Gatekeeper Device RegistrationAlternate Gatekeeper Allow Registration of Predefined Endpoints Only Direct Mode Routing ModeRouted Mode CMA system has two routing modesStandard Polycom CMA System and Reserved Conferencing Polycom CMA System Integration with Microsoft Outlook400 Endpoint Directory and Directory Settings 402 Go to Admin Server Settings Network Server Setting OperationsEdit the Polycom CMA System Network Settings Go to Admin Server Settings System Time Edit the Polycom CMA System Time SettingsConfigure these settings on the Network page, as necessary Associate Sites with Microsoft Exchange Servers Assign Calendaring Settings to Provisioning Profiles Go to Admin Server Settings Calendaring Management 408 Go to Admin Dial Plan and Sites Sites View Current Polycom CMA System Licensing  Go to Admin Server Settings LicensesAdd Polycom CMA System Licenses Go to Admin Server Settings LicensesRequest a Software Activation Key Code Enter the Polycom CMA System Activation KeyAdd or Remove a Polycom CMA System Custom Logo Go to Admin Server Settings Custom LogosReclaim Polycom CMA Desktop Licenses Add or Remove a Polycom CMA Desktop Custom Logo Default Polycom CMA Desktop Branded Polycom CMA DesktopEdit the Polycom CMA System E-mail Account Snmp Overview Polycom CMA System Snmp416 Edit the Snmp Settings for a Polycom CMA System Enable Snmp MessagingTo enable Snmp messaging you must perform the two tasks Go to Admin Snmp SettingsContextEngineID for SNMPv3 Add an Snmp Notification Receiver Click Save Snmp SettingsTCP UDPSHA MD5Go to Admin Alert Settings CMA Alert Threshold Settings Configure Alert ThresholdsConfigure these thresholds Threshold DescriptionIdentified in the Average CPU usage alert Download Polycom CMA System MIB PackageName Description Go to Admin Snmp Settings Click Download CMA MIBsCMA MIBs dialog box, select the MIB of interest Change the Snmp Communication Port Database Description Database OperationsOverview of the Polycom CMA System Database External Databases Simple Recovery Model should be enabled for SQL backup modeInternal Databases From Database OperationsDatabase Restoration Error and Usage Report Settings are optional Copy the CMA System Database Backup FilesIntegrate a Polycom CMA System to an External Database Revert a Polycom CMA System to its Internal DatabaseOn the Database page, select Reformat existing database Reformat the Existing DatabasePolycom CMA System Operations Guide 430 How Redundancy Works Polycom CMA System RedundancyPolycom CMA 5000 System Redundancy Overview 432 Redundant Configuration System Administration Implement a Redundant Polycom CMA 5000 System Go to Admin Server Settings Redundant ConfigurationGo to Admin Server Settings Database Configure the External Database for Redundancy Set the Virtual IP Address for the Redundant System Log into the server and go to Admin Server Settings DatabaseFailover to a Redundant Polycom CMA 5000 System Server License a Redundant Polycom CMA SystemPrimary system restarts Go to Admin Gatekeeper Settings Primary Gatekeeper Edit the Primary Gatekeeper SettingsGatekeeper Management Primary Gatekeeper Management OperationsGatekeeper Message Log Endpoint Monitor ViewLogs, select System Management Reports Configure Prefixed Based Registration Alternate Gatekeeper Settings include these fields Go to Admin Gatekeeper Settings Alternate GatekeeperAlternate Gatekeeper Management Operations Add an Alternate GatekeeperNeighboring Gatekeeper Management Operations Edit the Alternate Gatekeeper SettingsRemove the Alternate Gatekeeper View Neighboring GatekeepersAdd a Neighboring Gatekeeper Go to Admin Gatekeeper Settings Neighboring GatekeeperEdit a Neighboring Gatekeeper Delete a Neighboring GatekeeperManagement & Security Operations Update the Polycom CMA System SoftwareCertificates Accepted by the Polycom CMA System Manage CertificatesDER PEM Pkcs #7View Certificates and Certificate Details Go to Admin Management and Security Certificate ManagementCertificate Operations Polycom, Inc 449 Click Create Certificate Signing Request Create a Certificate Signing RequestInstall a Certificate Upload a Certificate Revocation List Delete a Certificate Admin Management and Security Certificate ManagementView the Expiration Dates for Certificates and CRLs Control Remote Desktop Connections to the CMA System Give Enterprise Users Default Scheduler RoleChange the Message for Enterprise Users without a Role Automatic Registration Synchronization Disable Common Password for Endpoints Set Common Passwords for EndpointsSet Local Password Requirements Set Local Account Lockout and TimeoutIs 1 to Add Machine Accounts Change Internal Database Passwords Click Apply Password Changes Select the database user whose password you want to changeClick Change Password Site operations include Dial Plan Setup OperationsSite Operations  Go to Admin Dial Plan and Sites Sites  Go to Admin Dial Plan and Sites Site TopologyView the Graphical Site Topology View the Sites ListAdd a Site Field For the endpoint systems at the site being provisioned Firewall SettingsManual. Then specify a NAT Public WAN Address H323 SettingsSIP Settings Quality of Service Settings Provisioning SettingsSecurity Settings Meeting password cannot include spaces Whitelist Ldap Settings Assign Locations to a Site View Site Information474 Edit Site Provisioning Settings Edit Site SettingsDelete a Site Set Up SIPEdit SIP URI Data Site-link operations include Site Link OperationsView the Site Links List Go to Admin Dial Plan and Sites Site-LinksAdd a Site Link Edit a Site LinkDelete a Site Link Site-to-Site ExclusionsView the Site-to-Site Exclusion List Site-Linkslist, select the link of interest and click EditEdit a Site-to-Site Exclusion Add a Site-to-Site ExclusionDelete a Site-to-Site Exclusion Go to Dial Plan and Sites Site-to-Site ExclusionsTerritories Go to Admin Dial Plan and Sites TerritoriesView the Territory List Add a TerritoryNetwork Clouds Go to Admin Dial Plan and Sites Network CloudsDelete a Territory View the List of Network CloudsDelete a Network Cloud Edit a Network CloudResults column Click Linked SitesConference on Demand Dial Plan Service OperationsThese services can be edited and disabled, but not deleted Field Description Conference on Demand-MCU Properties Default Conference PropertiesSimplified Dialing Gateway Service Field Description For use in simplified dialing Field Name Description Services operations includeAdd a Service View the Services List Go to Admin Dial Plan Services. The Services list appears Go to Admin Dial Plan ServicesDelete a Service Edit a ServiceClick OK New service is added to the system You can make changes to a serviceLocal Directory Services or Prefix Range Local Directory ServicesDial Rule Operations Routing Action Dial String ManipulationGateway Services Directory Services , Prefix , and Prefix RangeWhen the action is Route to a gateway service , this Name or IP AddressSearch the List of Devices and List of Services Default Dial RulesParts of a Dial Rule Pattern TypesRouting Actions Examples of Custom Dial RulesRouting Pattern Description Action Type LCRView the Dial Rules List You can enable or disable dial rules Enable or Disable Dialing RulesAdd a Dial Rule Click OK New dial rule is added to the systemEdit a Dial Rule Go to Admin Dial Plan Dial RulesLeast-Cost Routing Operations How Least-Cost Routing Works Country Code Area Code Prefix Weighted CostExample of Least-Cost Routing LCR Tables for Three SitesArea Code Prefix Weighted Cost Call Scenario Two Call Scenario OneDetermining Country Codes Determining the Weighted CostDetermining Area Codes View the Least Cost Routing Tables List Go to Admin Dial Plan LCR TablesAdd a Least Cost Routing Table Edit a Least Cost Routing TableDelete a Least Cost Routing Table Numbering SchemeImplementation in the CMA System Alias AssignmentNumbering Scheme Explained Numbering Scheme Default SettingsBased on Device Type Specify Number Range No Suffix A No Suffix506 Number specify No PrefixBased on Devicey Type, available only if shown Phone NumberGo to Admin Dial Plan and Sites E.164 Numbering Scheme Setting-up an E.164 Alias in a User Dial String ReservationGenerating E.164 Aliases Highlight a specific userClick on Edit. The Edit User dialog will display Setting-up an E.164 Alias in a Room Dial String ReservationClick on Dial String Reservations Click on Add. The Add User dialog will display510 Set Up Remote Alerts Remote Alert Setup OperationsEnable CMA System Remote Alerts Set Up CMA System-generated E-mail AccountAlert Type Alert indicates Set CMA System Remote Alert Level SettingsGo to Admin Alert Settings CMA Alert Level Settings Subnet bandwidth threshold, which is set at 90% Go to Admin Alert Settings Endpoint Alert Level Settings Set Endpoint Alert Level SettingsAdd a Remote Alert Profile To add a remote alert profile Edit User dialog box, click Associated Alert Profile Associate a Remote Alert Profile With a UserGo to Admin Alert Settings Remote Alert Profiles Disable a Remote Alert ProfileClear Enable Profile Edit a Remote Alert ProfileDisable CMA System Remote Alerts Administrator Responsibilities System Management MaintenanceManagement and Maintenance Overview Auditor Responsibilities Administrative Best PracticesAuditor Best Practices Recommended Regular MaintenancePolycom CMA System Operations Guide 524 Backup Internal Databases and System Configuration System Backup and Recovery OperationsBackup the CMA System Settings Backup the CMA System Internal DatabasesRestore to Factory Default Image Restore Database and System ConfigurationClick Restore from Backup Archive Restore from a Backup ArchiveGo to Admin Backup System Settings Troubleshooting Utilities Dashboard System Troubleshooting530 Registration Problems and Solutions Troubleshooting Specific Types of IssuesProblem Description Solutions Gatekeeper Settings PrimaryCMA Admin Gatekeeper Settings Primary GatekeeperPlan and Sites Sites and make sure Assignment panePoint-to-Point Calling Problems and Solutions Sites Services page. Verify that MCU and Gateway Dialing Problems and SolutionsAdmin Dial Plan and Sites ServicesPlan and Sites Services Conference On Demand Problems and SolutionsGatekeeper Cause Codes Cause Code Description536 Open Inbound Ports on the Polycom CMA System System Security and Port UsagePort Description TCP/UDPOutbound Ports Used by the Polycom CMA System System Security and Port Usage Polycom CMA System Operations Guide 540