Polycom® CMA® System Overview

To restart or shut down a CMA system

1(Optional) To stop future scheduled conferences from starting before you perform the restart or shutdown:

a Go to Admin > Conference Settings.

b Check the Conference Auto-Launch Disabled check box and click Update.

c Go to Admin > Dashboard.

dMonitor the Today’s Conferences section to determine when all active conferences are completed.

2Go to Admin > Dashboard and click Restart or Shutdown , as required.

In a redundant CMA system configuration, if you requested a shutdown of the primary server, the system displays a warning indicating that it is initiating a failover.

If you select Restart, it may take the CMA system up to 10 minutes to shutdown and then restart all server processes.

Emergency Shutdown of a Polycom CMA System

You have two options to perform an emergency shutdown of a CMA system.

Use these options only when you must immediately cut power to the server.

Press and hold the power switch on the CMA system server.

Pull the system power cord.

After an emergency shutdown (that is when you press and hold the power switch, or you pull the system cord, or you lose power to the system), a system battery may continue to cache information until the battery runs out. In this case, the system enters an error state. To recover, you must connect a keyboard and monitor to the CMA system and boot the system to clear the error message. Then the system can begin recovery.

Polycom, Inc.

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Polycom 3725-77601-001H manual Emergency Shutdown of a Polycom CMA System