Polycom 3725-77601-001H manual Device Associations and Presence

Users and Groups Overview

Device Associations and Presence

The CMA system assumes that users will be associated with endpoints. You can associate a user with more than one endpoint, but one endpoint is designated as the primary endpoint.

When scheduling a user in a conference, the CMA system will, by default, schedule the user’s primary endpoint. The scheduler can choose to change the request to schedule one of the user’s other endpoints.

The CMA system is also a presence service, which is the part of the system that maintains online status information for the users of dynamically managed endpoints. The presence service allows users to access information about the online status of other users. This is important, because when you make a video call or start a chat, that action only takes you to an endpoint. It doesn’t ensure that you will reach the person you want to reach. The presence service provides information about the user’s availability, which improves your chances of getting the person.

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