System Reports

Many of the CMA system components can write a System Log File when they experience an error or issue. Whether or not they do write a system log file depends upon the system log level.

The following table lists some of the logs the CMA system saves.

Log Name

Description

 

 

Log Files Related to Basic System Functionality

 

 

SE200MasterService.txt

Log file that shows when individual

 

services are started and stopped, and

 

displays a memory usage summary for

 

some of those services (mqm, sitetopo,

 

plcmgk, gab) every 30 minutes.

 

 

ESINSTALL-<timestamp>.txt

Log file that shows the output of the CMA

 

system install script. Shows what steps

 

were done when installing the CMA

 

system software.

 

 

ESUPGRADE-<timestamp>.txt

Log file that shows the output of the CMA

 

system upgrade script (not applicable

 

unless an upgrade was performed).

 

 

Log File Related to Dial Plan Functionality

 

 

DialRule_Log.txt

General log file used by the dial rule

 

process. This process generates dial out

 

strings to endpoints, controls the dialing

 

rules set up in the user interface.

 

 

SiteTopo_Log.txt

When in debug mode, this log file

 

contains messages about site topology

 

entry and usage.

 

 

Log File Related to External Database Functionality

 

 

ServiceMonitor_Log.txt

Log file for the redundancy service that

 

shows when a redundant CMA system

 

goes into active or standby mode.

 

 

Log Files Related to Scheduling Functionality

 

 

AdapterLog_SCH.txt

.NET remoting log file that shows

 

low-level communication errors between

 

internal system components--in this case,

 

the scheduling component.

 

 

Log Files Related to Global Address Book Functionality

 

 

AdapterLog_GAB.txt

.NET remoting log file that shows

 

low-level communication errors from the

 

GAB communications with the integration

 

layer.

 

 

Polycom, Inc.

297

Page 317
Image 317
Polycom 3725-77601-001H Log File Related to Dial Plan Functionality, Log File Related to External Database Functionality