Contents

Assign Users Roles and Endpoints . . . . . . . . . . . . . . . . . . . . . . . . . . . . 272

View the List of User Roles . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 272

Add a User Role . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 273

Edit Permissions for a User Role . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 273

Delete a User Role . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 274

View the Groups and Users Associated with a User Role . . . . . . . . . 274

Manage System Guest Book . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 275

User Menu and Guest Book . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 275

Context-Sensitive Guest Book Actions . . . . . . . . . . . . . . . . . . . . . . . . . 276

Add a Guest to the System Guest Book . . . . . . . . . . . . . . . . . . . . . . . . 276

Edit a Guest in the System Guest Book . . . . . . . . . . . . . . . . . . . . . . . . . 278

Delete a Guest from the System Guest Book . . . . . . . . . . . . . . . . . . . . 279

Manage Favorites . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 279

Add a Favorites List . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 279

Edit a Favorites List . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 280

Delete a Favorites List . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 280

20

System Reports

281

 

Site Statistics Report

. . 281

 

Site Link Statistics Report

. . 283

 

H.323 Call Detail Records Report

. . 284

 

Call Detail Record Report Administration

. . 285

 

Modify the CDR Retention Period

. . 285

 

Schedule Weekly Archives of the CDR Report

. . 285

 

Endpoint Usage Report

. . 286

 

Conference Type Report

. . 292

 

Gatekeeper Message Log

. . 294

 

View and Export the Gatekeeper Message Log

. . 294

 

Define Log Settings

. . 295

 

Clear Events from the Log

. . 296

 

Pause and Restart Logging

. . 296

 

View and Export System Log Files

. . 300

 

Change the System Log Level

. . 300

 

Download Windows Event Log Files

. . 301

 

View and Download Audit Log Files

. . 301

 

Backup and Delete Audit Log Files

. . 302

 

CMA System Report

. . 303

21

System Administration Overview

307

 

Polycom CMA System Dashboard

. . 307

Polycom, Inc.

 

xi

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Polycom 3725-77601-001H manual System Reports 281, System Administration Overview 307, Polycom CMA System Dashboard 307