Polycom 3725-77601-001H manual Integrate a Polycom CMA System to an External Database

Polycom CMA System Operations Guide

•Error and Usage Report Settings are optional.

Integrate a Polycom CMA System to an External Database

To integrate a CMA system with an external database

1Using the Microsoft SQL Server Configuration Manager, change the SQL Server keep alive checks (typically, SQL Server 2005 Network Configuration > Protocols for MSSQLSERVER > TCP/IP > KeepAlive) to 3,600,000 milliseconds.

2At the CMA system interface, go to Admin > Server Settings > Database.

3 On the Database page, select Use an external SQL Server database. 4 Enter the Database Server IP address or DNS Name.

5 Enter the Database Server Port and click Update.

The system will guide you through formatting or upgrading the external database, as necessary.

6Click Finish.

Revert a Polycom CMA System to its Internal Database

To revert a CMA system from an external database to its internal database

1At the CMA system interface, go to Admin > Server Settings > Database.

2On the Database page, clear Use an external SQL Server database and click Update.

3Click Update.

Note

To go back to the external database, follow the procedure to “Integrate a Polycom

CMA System to an External Database” on page 428.

Copy the CMA System Database Backup Files

In addition to backing up and restoring database files, you can copy the database backup files to and from the CMA system to an external location.

428 Polycom, Inc.