Polycom 3725-77601-001H manual Set Up Directory Services

Polycom CMA System Configuration

Set Up Directory Services

Directory services provide information about all users, endpoints, and resources on your video communication network.

To set up CMA system directory services, complete the following tasks:

1Register devices. On endpoints, you must set the gatekeeper and/or Global Directory Server (GDS) to point to the CMA system IP address or DNS name. We recommend using the IP address to prevent data inconsistencies.

It may take a device up to 5 minutes to register with the gatekeeper and indicate an online status.

Most device information is automatically populated in the CMA system through the gatekeeper registration or Global Address Book access. You must review the information for these devices in the CMA system Directory Setup page and fill in missing information.

To select endpoints when scheduling conferences, you must first associate them with a user or conference room by editing the specific user or room settings. For more information, see “Endpoint and Peripheral Management Operations” on page 165.

2Set up users and associate them with endpoints. Unless your CMA system is integrated with an enterprise directory, you must enter all user information manually including endpoint association. If your system is integrated with an enterprise directory, general user information (First Name, Last Name, UserID, Password, E-mail Address) is directly pulled from the directory and cannot be changed. However, you must still associate enterprise users with endpoints. For more information, see “Users and Groups Overview” on page 249.

3Set up groups, add members, and associate them with provisioning profiles. For more information, see “Users and Groups Overview” on page 249.

4Set up rooms and associate them with endpoints. Unless your CMA system is integrated with an enterprise directory that includes conference rooms, you must enter all room information manually including endpoint association. For more information, see “Room Overview and Operations” on page 343.

Set Up a Certificate for the Polycom CMA System

By default, the CMA system uses https and a self-signed certificate for its data interchanges. As a best practice, we recommend replacing the CMA system self-signed certificate with a certificate from a Certificate Authority. For more information, see “Manage Certificates” on page 446.

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