Polycom 3725-77601-001H manual Send a Message to an Endpoint, Reboot an Endpoint

Endpoint and Peripheral Management Operations

Send a Message to an Endpoint

In some situations, such as in response to a help request, you can send a message to some types of endpoints.

To send a message to an endpoint from the CMA system

1Go to Endpoint > Monitor View

2As needed, use the Filter to customize the Endpoint list.

3 Select the endpoint of interest.

If the endpoint can receive text messages, a Send Message option appears in the Action menu.

4Click Send Message.

5In the Send Message to Endpoint dialog box, enter a text message and click Send.

The message is sent to the endpoint.

Reboot an Endpoint

In some situations, for example when a remote endpoint is unresponsive, you may need to reboot an endpoint remotely through the CMA system.

To reboot an endpoint from the CMA system

1Go to Endpoint > Monitor View

2As needed, use the Filter to customize the Endpoint list.

3 Select the endpoint of interest.

4 Click Reboot Device.

5 To confirm the request, click Reboot.

Associate a User with an Endpoint

To associate an endpoint to a user within the CMA system

1Go to Endpoint > Monitor View

2As needed, use the Filter to customize the Endpoint list.

3 Select the endpoint of interest.

4 Click Associate User.

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