Endpoint Management Overview

administrative rights can still change the settings on an HDX and RealPresence Group Series endpoint after the provisioning bundle is applied. However, if a newer bundle is sent by the CMA system, it will overwrite the user’s changes.

The HDX and RealPresence Group Series system parameters that may be provisioned in a bundle are limited to the following types:

Camera configuration settings

Monitor configuration settings

Microphone configuration settings

Security settings

Home screen settings

How Bundled Provisioning Works

In dynamic management mode, when an HDX and a RealPresence Group Series system starts up and at designated intervals thereafter, it automatically polls for new provisioning information from the CMA system. If a provisioning bundle exists on the CMA system that matches the model of the polling HDX or RealPresence Group Series endpoint, the provisioning bundle is sent over a secure HTTPS connection.

Endpoints do not poll for provisioning information if they are in a call. They restart polling after the call ends.

Provisioning information is applied in the following order:

1Bundled provisioning, if a bundle exists for the same model.

2Automatic provisioning profile, if the endpoint is part of a group assigned a profile.

3Site provisioning, which takes precedence.

For information about how to download a provisioning profile, see “Download a Provisioning Bundle” on page 182.

Automatic Provisioning

The CMA system is a gatekeeper; it manages video and audio endpoints. However, the system also manages users, because endpoints are only useful when they provide access to users.

Automatic provisioning, which controls the automatic configuration of dynamically managed endpoints and the management of its video resources, is also tied to users and groups. That’s because some users and groups may require significantly more video resources than others.

Polycom, Inc.

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Polycom 3725-77601-001H manual Automatic Provisioning, How Bundled Provisioning Works