Polycom CMA System Operations Guide

Overbooking Dial-in Participants

In the CMA system, an administrator can configure the system to allow schedulers to overbook dial-in participants. In this case, dial-in participants can be scheduled to dial into multiple conferences, but the system reserves resources for the participant for only the first scheduled conference. Dial-out participants cannot be scheduled into multiple conferences.

Note

Schedulers can only overbook dial-in participants if they select a conference template that has the Video Dial Option set to Dial-In Only. A conference template that has the Video Dial Option set to Dial In+Dial Out will not work for this purpose.

To allow schedulers to overbook dial-in participants

1Go to Admin > Conference Settings.

2In the Allow Overbooking of dial-in participants section of the Conference Settings page, check the Enabled check box.

3Click Update.

Add Customized Text to E-mail Notifications

To add customized text to all conferencing E-mail notifications

1Go to Admin > Server Settings > E-mail.

2In the Text at the Beginning of the Reminder E-mailsection of the E-mailpage, type in the introductory text you want to appear at the start of all conferencing E-mail notifications.

This text field is limited to 650 characters. The text you type here will appear in plain text just as you typed it.

3In the Text at the End of the Reminder E-mailsection of the E-mailpage, type in the closing text you want to appear at the end of all conferencing E-mail notifications.

This text field is limited to 650 characters. The text you type here will appear in plain text just as you typed it.

4Click Update.

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Polycom 3725-77601-001H manual Overbooking Dial-in Participants, Add Customized Text to E-mail Notifications