Polycom 3725-77601-001H manual Troubleshooting in Maximum Security Mode, Troubleshooting Utilities

Operating in Maximum Security Environments

If the CMA system detects an intrusion, it displays a system alert on the user interface. The alert text will indicate the type of intrusion detected, such as:

•Port scan detected. See audit log for details.

•DoS attack detected. See audit log for details.

•Flood attack detected. See audit log for details.

Troubleshooting in Maximum Security Mode

Troubleshooting Utilities

A CMA system operating in maximum security mode has most of the same troubleshooting utilities of the standard commercial CMA system; however the Traces functionality has changed and functionality has been added. The following sections describe the troubleshooting utilities.

Windows Event Logs

There is no change in the Windows Event Logs function.

CMA System Logs

There is no change in the CMA System Logs function.

Database Backup

There is no change in the Database Backup function.

Test Network Connect

The Test Network Connect function allows you to perform a Traceroute or Ping operation. Traceroute allows you to investigate the route path and transit times of packets as they travel across an IP network. Ping allows you to test the availability of a host on an IP network.

Synchronize Certificate Stores

The Synchronize Certificate Stores function allows you to reset all certificate stores with the currently uploaded certificates and certificate revocation lists (CRLs).

Systems

The Systems pane displays summary information about the devices that access the CMA system. For a CMA system operating in maximum security mode, systems are limited to Endpoints, MCUs, and Rooms.

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