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System Management and

Maintenance

This chapter describes the following Polycom® Converged Management

Application™ (CMA®) system operations topics:

Management and Maintenance Overview

Recommended Regular Maintenance

Management and Maintenance Overview

The CMA system requires relatively little ongoing maintenance beyond monitoring the status of the system and downloading backups you want to archive. All system management and maintenance tasks can be performed in the management interface. See the appropriate topic for your user role:

Administrator Responsibilities

Auditor Responsibilities

Administrator Responsibilities

As a CMA system administrator, you’re responsible for the installation, configuration, and ongoing maintenance of the system. You should be familiar with the following tasks and operations:

Installing licenses when the system is first installed and when additional endpoints are added. See “Polycom CMA System Licensing” on page 384.

Monitoring system health and performing the recommended regular maintenance. See “Recommended Regular Maintenance” on page 523.

Using the system tools provided to aid with system and network diagnostics, monitoring, and troubleshooting. See “System Troubleshooting” on page 529. Should the need arise, Polycom Global Services personnel may ask you to use these tools.

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Polycom 3725-77601-001H System Management Maintenance, Management and Maintenance Overview, Administrator Responsibilities