Polycom RealPresence Collaboration Server (RMX) 1500/2000/4000 Administrator’s Guide

Monitoring Ongoing Gateway Sessions

Ongoing Gateway Sessions that are created when calling the Gateway Profile, are listed in the ongoing Conferences list pane.

Gateway Sessions are monitored in the same way as the conferences. For more details on monitoring conferences, see RealPresence Collaboration Server (RMX) 1500/2000/4000

Administrator’s Guide, "Conference Level Monitoring” on page 13-3.

Additional ISDN and PSTN Participants cannot dial in directly to the Gateway Session once it was started.

Connection Indications

During the connection process to the other endpoints, the system displays on the calling participant’s screen the called number and the connection status.

A Maximum of 32 characters can be displayed for connection indications. If the displayed information is longer than 32 characters the text is truncated.

If the system dials out to only one destination endpoint, the dialed number is not shown, only the connection status.

If the destination endpoint is ISDN, the system displays the connection progress in percentages, where the percentages represent various stages in the connection process as follows:

Up to 60% the connection of the ISDN channels (up to 30 channels can be connected when E1 is used for the connection).

60% - 80% BONDING stage.

80% - 90% Capability exchange stage.

90% - 99% Media connection stage.

Once the call is completed, the indications are cleared.

If the call is not completed after trying all possible protocols, the system displays the number that was dialed on the calling endpoint’s screen and one of the following causes:

Busy - the far endpoint is in another call. In such a case, the system does not try to connect using another communication protocol.

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Polycom, Inc.

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Polycom RMX 1500, DOC2702A manual Monitoring Ongoing Gateway Sessions, Connection Indications

DOC2702A, RMX 1500 specifications

The Polycom RMX 1500, also known by its model number DOC2702A, is a significant player in the realm of video conferencing technology. Designed to enhance collaboration across various platforms, this versatile solution caters to the communication needs of medium to large enterprises, providing high-quality video, voice, and content sharing experiences.

One of the primary features of the RMX 1500 is its unparalleled scalability. The system supports up to 150 simultaneous video endpoints, allowing organizations to expand their video conferencing capabilities as needed. This flexibility makes it an ideal solution for growing businesses that require robust communication tools. The RMX 1500 can also handle a variety of video resolutions, from standard definition to HD, ensuring that users can enjoy clear and crisp visuals during their meetings.

The Polycom RMX 1500 utilizes advanced technologies such as the Polycom RealPresence technology, which significantly enhances video quality and reliability. This technology incorporates features like Adaptive Bandwidth Management, which optimizes video streams based on available bandwidth, thus ensuring a seamless experience even in less-than-ideal network conditions. This ensures that users can engage in meetings without interruptions or quality degradation, regardless of their location.

Another notable characteristic of the RMX 1500 is its robust interoperability with a wide range of video conferencing systems and protocols. This means that businesses can easily connect with partners, clients, and colleagues using different systems, reducing the barriers to effective communication. The RMX 1500 supports various codecs and standards, including H.323 and SIP, making it a versatile choice for organizations that work with multiple platforms.

Furthermore, the RMX 1500 is equipped with tools for content sharing, allowing participants to share presentations, documents, and other materials during meetings. This promotes interactive discussions and enhances collaboration among team members. In addition, the system features an intuitive user interface, making it easy for users to schedule meetings, manage participants, and control audio and video settings.

The product also places a strong emphasis on security, providing encryption options for video and audio streams to protect sensitive information shared during conferences. This commitment to security is essential for organizations that need to meet compliance standards and safeguard intellectual property.

In summary, the Polycom RMX 1500 (DOC2702A) is a powerful video conferencing solution that combines flexibility, scalability, and high-quality performance. With its advanced technologies, interoperability, content sharing capabilities, and emphasis on security, it serves as an invaluable tool for enhancing communication and collaboration in today’s fast-paced business environment.