Polycom RealPresence Collaboration Server (RMX) 1500/2000/4000

8Select the appropriate *.wav audio file, and then click the Open button.

The name of the selected file is displayed in the Install field in the Install File dialog box.

9Optional. You can play a .wav file by selecting the Play button ().

10Click Yes to upload the file to the MCU.

The system returns to the Add Message File dialog box.

11Repeat step 6 to 10 for each additional audio file to be uploaded to the MCU.

12Once all the audio files are uploaded to the MCU, close the Add Message File dialog box and return to the Add Language dialog box.

13Click OK.

Defining a New Conference IVR Service

The RMX is shipped with two default Conference IVR Services and all its audio messages and video slide. You can define new Conference IVR Services or modify the default Conference IVR Service. For the definition of Conference IVR Service for gateway calls, see

"Defining the IVR Service for Gateway Calls” on page 19-14.

Up to 40 IVR Services (Conference IVR Services and Entry Queue IVR Services) can be defined for a single RMX unit.

Defining a New Conference IVR Service

To define a new Conference IVR Service:

1On the IVR Services toolbar, click the New Conference IVR Service ( ) button. The New Conference IVR Service - Global dialog box opens.

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DOC2702A, RMX 1500 specifications

The Polycom RMX 1500, also known by its model number DOC2702A, is a significant player in the realm of video conferencing technology. Designed to enhance collaboration across various platforms, this versatile solution caters to the communication needs of medium to large enterprises, providing high-quality video, voice, and content sharing experiences.

One of the primary features of the RMX 1500 is its unparalleled scalability. The system supports up to 150 simultaneous video endpoints, allowing organizations to expand their video conferencing capabilities as needed. This flexibility makes it an ideal solution for growing businesses that require robust communication tools. The RMX 1500 can also handle a variety of video resolutions, from standard definition to HD, ensuring that users can enjoy clear and crisp visuals during their meetings.

The Polycom RMX 1500 utilizes advanced technologies such as the Polycom RealPresence technology, which significantly enhances video quality and reliability. This technology incorporates features like Adaptive Bandwidth Management, which optimizes video streams based on available bandwidth, thus ensuring a seamless experience even in less-than-ideal network conditions. This ensures that users can engage in meetings without interruptions or quality degradation, regardless of their location.

Another notable characteristic of the RMX 1500 is its robust interoperability with a wide range of video conferencing systems and protocols. This means that businesses can easily connect with partners, clients, and colleagues using different systems, reducing the barriers to effective communication. The RMX 1500 supports various codecs and standards, including H.323 and SIP, making it a versatile choice for organizations that work with multiple platforms.

Furthermore, the RMX 1500 is equipped with tools for content sharing, allowing participants to share presentations, documents, and other materials during meetings. This promotes interactive discussions and enhances collaboration among team members. In addition, the system features an intuitive user interface, making it easy for users to schedule meetings, manage participants, and control audio and video settings.

The product also places a strong emphasis on security, providing encryption options for video and audio streams to protect sensitive information shared during conferences. This commitment to security is essential for organizations that need to meet compliance standards and safeguard intellectual property.

In summary, the Polycom RMX 1500 (DOC2702A) is a powerful video conferencing solution that combines flexibility, scalability, and high-quality performance. With its advanced technologies, interoperability, content sharing capabilities, and emphasis on security, it serves as an invaluable tool for enhancing communication and collaboration in today’s fast-paced business environment.
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