Chapter 8-Address Book
Polycom, Inc. 8-23
3In the Open dialog box navigate to the desired Address Book file (in XML format) to
import.
4Click Open.
You will return to the Import File dialog box.
5Click OK.
The Address Book is imported and a confirmation message is displayed at the end of the
process.
6Click Close.

Upgrading and Downgrading Considerations

When upgrading to a multi-level address book version from a single-level address book, the
following factors have to be taken into consideration:
• The system automatically creates a new address book with a different name and
modifies the new address book to a multi-level hierarchical address book.
• By default, the address book contains two levels:
—The top level (root) named “Main”.
—Second level - All address book groups from the single-level address book are
placed under the “Main” group with their associated participants.
• Participants that were not previously associated with any group in the Address Book
are placed in the “Main” group.
• All participants in the Address Book appear in the “All Participants” group.
• During the upgrade process, the single-level address book file is save in the system to
enable a future the downgrade of the version to a previous, single-level address book
version (if required).
When downgrading from a multi-level address book version to a single-level address book
version, the multi-level address book is replaced during the downgrade process by the
single-level address book that was saved during the upgrade process.

Integrating the Polycom CMA™ Address Book with the

RMX

The Polycom CMA™ application includes a Global Address Book with all registered
endpoints. This address book can be used by the RMX 1500/2000/4000 to add participants
to conferences.
CMA™ Address Book Integration Guidelines
• The RMX can use only one address book at a time. After you integrate the Polycom
CMA with the Polycom RMX, the Polycom CMA address book replaces the RMX
internal address book.
When importing an Address Book, participants with exact names in the current Address Book will be
overwritten by participants defined in the imported Address Book.